Dealing With Conflict Certificate

Education + Training Skills

Short course

In Exeter

£ 150 + VAT

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Description

  • Type

    Short course

  • Location

    Exeter

  • Duration

    1 Day

By the end of the session, delegates will have learnt different techniques when: Handling conflict*Dealing with face to face conflict*What causes conflict and how to recognise it.*Voice, pitch, tone, and the way we communicate verbally.*Identifying signs of aggressive behaviour.*The importance of assertion when handling conflict.*Group work on the techniques covered in the workshop. Suitable for: No requirements. This course is aimed at anyone who feels that they need more training on the techniques of dealing with conflict.

Facilities

Location

Start date

Exeter (Devon)
Ets House Emperor Way, Exeter Business Park,, EX1 3QS

Start date

On request

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Course programme

Dealing With Conflict Certificate

Description: By the end of the session, delegates will have learnt different techniques when:*Handling conflict*Dealing with face to face conflict*What causes conflict and how to recognise it.*Voice, pitch, tone, and the way we communicate verbally.*Identifying signs of aggressive behaviour.*The importance of assertion when handling conflict.*Group work on the techniques covered in the workshop.

Suitable for: No requirements. This course is aimed at anyone who feels that they need more training on the techniques of dealing with conflict.

See related categories

Dealing With Conflict Certificate

£ 150 + VAT

The best Performance courses

See all

See all