Delegating Effectively

Delegating Effectively

Effective delegation is a key management skill but one that many managers and supervisors find difficult to achieve successfully. Good delegation can build a successful and high performing team, develop individuals, improve morale, save you time and allow you to focus on achieving objectives and priorities. Ineffective delegation, or no delegation causes frustration, confusion and leads to poor time management and inefficient working practices. This course will equip you with the knowledge and skills to delegate effectively in the workplace.

COURSE OBJECTIVES
 

Course participants will learn:

·         What delegation is

·         To self assess their current delegation style & to develop a personal action plan

·         Advantages & disadvantages of delegation for the organisation, the manager & the individual

·         When to delegate and who to

·         Levels of delegation

·         The key steps to effective delegation, including the "delegation meeting" & delegation feedback

COURSE OUTLINE

Advantages and Disadvantages of Delegation

Self-Assessment Definitions

When and How to Share the Load

When to Delegate and When to Do It Yourself

Picking the Right Person for the Job

The Delegation Meeting

Defining Expectations

Describing the End Result and the Measures

Directing the Performer

Turning a Task into a Challenge

Communication Skills

Check for Understanding

Uncover Concerns

Potential Delegation Problems

Monitoring Delegation

Delegation Checklist

Giving and Receiving Feedback