Development 1st

...To outline the effects of stress on all-round personal and business effectiveness and discover how to reduce it, learn how to use stress in a positive...

...turning them into needs and then providing tailored programmes is central to consultative selling. This focus on the client as opposed to the product...

...enable you to develop a better understanding of what your customers need from you, and how to meet those requirements. Suitable for: All those in customer-facing...