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Customer Management training

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Save 75%
  • Training
  • Online
  • Beginner

...who are hoping to create income, and members of the administration, who are monitoring profitability. After determining your unprofitable customers... Learn about: Customer Manager, Unprofitable Customers, Customer Service Dealing with Unprofitable Customers... More

Special Emagister price

£40 £10
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  • Training
  • Online
  • Beginner
  • Different dates available
Online course - Learning when you need it

...opportunities or transition to a new profession • Help build your CV • Show your commitment to lifelong learning and continuous professional development... Learn about: Customer Service, Managing Complaints, Customer Care... More


£55
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  • Training
  • Online
  • Beginner

...service strategies can fail if customer service representatives don't perform their roles well. The workforce is the soul of the organisation and the essential... Learn about: Customer Service, Customer Service Empowerment, Customer Service Ownership... More

Special Emagister price

£40 £10
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  • Training
  • Inhouse

...every point of interaction with your company, it is essential to understand their needs and wants. Customer Relationship Management is a vital weapon... Learn about: Customer Relationship Management... More


Price on request
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Customer Relationship Management - Inhouse training
Rhodes Training and Development Ltd
  • Training
  • Inhouse
  • 1 Day

...based on the standard of the personal service they receive as much as the product and price. Staff who have direct contact with customers need to... Learn about: Customer Relationship Management... More


Price on request
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  • Training
  • Sheffield
  • 1 Day

...who is involved in either managing or undertaking sales and marketing activity. It is particularly aimed at decision makers who are at a stage in their... Learn about: Customer Service, Customer Retention, Customer Relationship Management... More


Price on request
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  • Training
  • Nottingham
  • Intermediate
  • 12h - 2 Days

...be provided with an ACT! training manual, buffet lunch and a completion certificate at the end of the ACT! training course. All our courses are fully interactive... Learn about: Customer Care, CRM (Customer Relationship Management)... More


£ 201-500
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  • Training
  • Online
  • Beginner

...and recognising more business opportunities. A positive relationship begins with good planning. Regardless of whether you are developing a new business or dealing with a project... Learn about: Customer Services, Team Training, Customer Retention... More

Special Emagister price

£40 £10
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  • Training
  • Colchester
  • 7h - 1 Day

...whose success at work depends on building mutually beneficial relationships with their customers and who are interested in upping their game from customer... Learn about: Customer Care, Customer Service, Customer Relationship Management... More


£195
VAT exempt
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Customer Satisfaction - Inhouse training
Management Training & Development
  • Training
  • Inhouse

...(phone or face to face) Customer Satisfaction Training Course Aims Keeping your customers happy and continually buying from you should be the aim of every organisation... Learn about: Customer Service, Customer Relationship Management... More


Price on request
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  • Training
  • Inhouse
  • 2 Days

...anyone involved with dealing with customers at the front line The Customer Excellence Programe Providing excellent customer service is the very minimum... Learn about: Customer Service, Customer Relationship Management, Customer Retention... More


Price on request
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  • Training
  • Distance Learning

...Apprentices usually start training at Level 2, depending on their qualifications and ability. This is identified at an initial assessment. Individuals... Learn about: Customer Service... More


Price on request
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  • Training
  • St Helens
    and another venue.
  • Intermediate
  • Different dates available

...Principle® can be applied to any customer situation in any sector, discipline, or profession; it crosses over easily from business to personal... Learn about: Questionning skills, Customer relationship, Customer Service... More


£275
+ VAT
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  • Training
  • Inhouse

...As face-to-face customer contact is more memorable than a telephone call, it is vital that those in direct customer-facing positions are suitably equipped to offer a seamless... Learn about: Customer Service... More


Price on request
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  • Training
  • Inhouse

...and how to borrow other behaviours for different customers to diffuse an angry customer. Suitable for: Anyone Anyone Rewarding Customer Relationships... Learn about: Customer Relationship Management... More


Price on request
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Customer Service Training - Inhouse
Brenell Training Consultants
  • Training
  • Inhouse

...Know what you want your customers to say about you and what you can do to get them to say it. Suitable for: Any business, organisation or individual which... Learn about: Customer Service... More


Price on request
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  • Training
  • Inhouse
  • 1 Day

...Exceptional Customer Service when Communicating with Customers by Telephone and Face to Face. Customer Service Course Customer Service Courses take place... Learn about: Customer Service... More


£275
VAT inc.
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  • Training
  • Online
  • Beginner

...Client feedback arrives from a developing number of channels, including individuals, telephone, remark cards, overviews, email, online, social communication... Learn about: Service Management, Customer Service Feedback, Customer Service... More

Special Emagister price

£40 £10
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Effective Customer Care training in Glasgow
Mint Training and Consultancy
  • Training
  • Glasgow (Scotland)
  • 1 Day

...Customer care has changed immensely over the years. Our customers have become less tolerant and more demanding. It is a huge challenge for us to meet these demands... Learn about: Customer Retention, Customer Relationship Management, Customer relationship... More


£125
VAT inc.
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Customer Satisfaction training in Coventry
Management Training & Development
  • Training
  • (Coventry)

...(phone or face to face) Customer Satisfaction Training Course Aims Keeping your customers happy and continually buying from you should be the aim of every organisation... Learn about: Customer Service, Customer Relationship Management... More


Price on request
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Save 58%
  • Training
  • Blackpool
  • 3h

...using light-hearted exercises and discussion, to ensure delegates' maximum interest and learning potential. By the end of the event, delegates will... Learn about: Customer satisfaction, Customer Manager, Customer Relationship Management... More


£42
+ VAT
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  • Training
  • Distance Learning

...want to progress in a customer service role. Customer Service Want the chance to delight your customers? Then talk to orient . The Customer Service Apprenticeship... Learn about: Customer Service... More


Price on request
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  • Training
  • (Standish)
  • 1 Day

...polish their interpersonal and communication skills with external customers and generally improve their overall level of commercial awareness. In business... Learn about: Customer Relationship Management, Customer Service... More


£425
+ VAT
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