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Customer Management training

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Related courses
EMAGISTER CUM LAUDE
100% Effective Ltd
Voice of the Customer Training Course - Online
5.0 2 opinions
100% Effective Ltd
  • Training
  • Online
  • Intermediate
  • Different dates available

...learners that it is not just those who use our products and services that are our customers; we must also recognise the customers inside our organisations and regulators... Learn about: Customer Service, Customer Segments, Marketing role... More


£25
+ VAT
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EMAGISTER CUM LAUDE
Impact Factory
Customer Service Training - Inhouse
4.8 excellent 3 opinions
Impact Factory
  • Training
  • Inhouse in City Of London
  • Different dates available
  • 5 Days

...We work with Front Line Staff, Team leaders, Support (or back-office) staff, Line Managers and Senior Leaders, Volunteers; people who work in Call Centres... Learn about: Customer Retention, Assertiveness Training, Persuasion Skills... More


Price on request
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CPD Courses
  • Training
  • Online
  • Beginner
  • Different dates available

...and recognising more business opportunities. A positive relationship begins with good planning. Regardless of whether you are developing a new business or dealing with a project... Learn about: Team Training, Development Plan, Service Management... More

Special Emagister price

£40 £10
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Customer Relationship Management - Inhouse training
Rhodes Training and Development Ltd
  • Training
  • Inhouse
  • 1 Day

...based on the standard of the personal service they receive as much as the product and price. Staff who have direct contact with customers need to... Learn about: Customer Relationship Management... More


Price on request
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  • Training
  • Nottingham
  • Intermediate
  • 12h - 2 Days

...be provided with an ACT! training manual, buffet lunch and a completion certificate at the end of the ACT! training course. All our courses are fully interactive... Learn about: Customer Care, CRM (Customer Relationship Management)... More


£ 201-500
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CPD Courses
  • Training
  • Online
  • Beginner
  • Different dates available

...Client feedback arrives from a developing number of channels, including individuals, telephone, remark cards, overviews, email, online, social communication... Learn about: Basic Skills, Service Operations, Service Excellence... More

Special Emagister price

£40 £10
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Spearhead Training
  • Training
  • Online
  • Beginner
  • Different dates available
Online course - Learning when you need it

...opportunities or transition to a new profession • Help build your CV • Show your commitment to lifelong learning and continuous professional development... Learn about: Customer Service Skills, Customer Service, Customer complaint handling skills... More


£55
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Customer Service - Inhouse training
Gary Bedingfield Training
  • Training
  • Inhouse
  • Intermediate
  • 7h - 1 Day

...with difficult situations Consistently achieve customer satisfaction The course is intended for staff members who work directly with customers... Learn about: Career Development, Customer relationship, Customer Service... More


£650
VAT exempt
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  • Training
  • Inhouse

...As face-to-face customer contact is more memorable than a telephone call, it is vital that those in direct customer-facing positions are suitably equipped to offer a seamless... Learn about: Customer Service... More


Price on request
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  • Training
  • St Helens
    and another venue.
  • Intermediate
  • 1 Day

...Principle® can be applied to any customer situation in any sector, discipline, or profession; it crosses over easily from business to personal... Learn about: Customer relationship, Emotional Intelligence, Communication Skills... More


£275
+ VAT
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  • Training
  • Inhouse
  • 1 Day

...Exceptional Customer Service when Communicating with Customers by Telephone and Face to Face. Customer Service Course Customer Service Courses take place... Learn about: Customer Service... More


£275
VAT inc.
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Customer Service Training - Inhouse
Hospitality and Leisure Manpower Ltd
  • Training
  • Inhouse
  • 4 Days

...Your account manager will help you to devise an action plan and agree priorities and to plan the sessions with your managers and the staff training... Learn about: Customer Service... More


£750
+ VAT
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The Customer Service Game - Inhouse training
Creativedge Training & Development Ltd
  • Training
  • Inhouse

...not only to present and preserve an excellent reputation, but to shine and go that extra mile. Day by day, your customer-facing employees are deciding your future... Learn about: Customer Service, Customer relationship, Customer satisfaction... More


Price on request
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  • Training
  • Eastbourne
  • 3h

...on the front line with customers. It's particularly targeted at those who meet and greet customers, but it's also a great introduction to delivering knock-out service... Learn about: Customer satisfaction, Customer Retention, Customer Service... More


£110
VAT inc.
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  • Training
  • Online
  • Intermediate
  • 1 Day

...job Expectations are (Retaining them) Best way to Communicate with Millennials How to Keep them and Engage them Human Resource Manager HR Generalist Business... Learn about: Talent Management, Employee Engagement, Performance Management... More


£111
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CPD Courses
  • Training
  • Online
  • Beginner
  • Different dates available

...it seeks to enhance the way in which a business provides its services, which is how it makes its money. Although the importance of customer service... Learn about: Customer Service Training, Customers care, Customer Service... More

Special Emagister price

£40 £10
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  • Training
  • Online
  • Different dates available

...It then goes into detail about the goals of great customer service, communication skills both verbal and non-verbal, discovering and understanding customer... Learn about: Social Skills, Customer Relationship Management, Customer Care... More


£15
+ VAT
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  • Training
  • Blended in Wakefield
    and another venue.
  • Different dates available
  • 24 Months

...and working methods and will highlight areas for development. This apprenticeship will assist your career progression with your employer, within customer service... Learn about: Customer Service, Emergency Services, Public services... More


Price on request
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CPD Courses
  • Training
  • Online
  • Beginner
  • Different dates available

...service strategies can fail if customer service representatives don't perform their roles well. The workforce is the soul of the organisation and the essential... Learn about: Customer Retention, Service Excellence Management, Customer Service Empowerment & Ownership... More

Special Emagister price

£40 £10
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  • Training
  • London
    and another venue.
  • 1 Day

...anger, aggression, frustration, conflict & emotion. Staff looking to improve the way they handle difficult customer situations, including: Complaints... Learn about: Customer Retention, Customer Service... More


£275
VAT inc.
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Account Management - Inhouse training
Creativedge Training & Development Ltd
  • Training
  • Inhouse

...not only to present and preserve an excellent reputation, but to shine and go that extra mile. Day by day, your customer-facing employees are deciding your future... Learn about: Customer Service, Customer database, Relation Management... More


Price on request
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CPD Courses
  • Training
  • Online
  • Intermediate
  • Different dates available

...An impression of your entire association can frequently be formed by the nature of one call and the purpose of the contact. To manage clients via the telephone... Learn about: Customer Service Telephone Technique, Communication Skills, Customer Care... More

Special Emagister price

£40 £10
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Handling the 'Moments of Truth' - Inhouse training
Creativedge Training & Development Ltd
  • Training
  • Inhouse

...not only to present and preserve an excellent reputation, but to shine and go that extra mile. Day by day, your customer-facing employees are deciding your future... Learn about: Customer Service, Customer relationship... More


Price on request
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