Diploma in Advice and Guidance

The qualification looks at developing the practical skills of learners working in all advice and guidance settings. Learners will acquire and consolidate their knowledge and skills in communication and interactions to support clients in preparing and completing their chosen actions; the knowledge required to work with procedural and legislative frameworks; mediation, advocacy, representation and formal proceedings; working with other services through liaison, negotiation and referral ; reviewing own development; understanding and promoting careers education guidance within organisations and enabling clients learning through group work. This qualification recognises the skills and competences of candidates in the workplace.
Develop interactions with advice and guidance clients
Manage personal case load
Evaluate and develop own contribution to the service
Operate within networks
Understand the importance of legislation and procedures