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NVQ level 2 customer care
- NVQ
- Leicester
... in total. 2 Mandatory units Prepare yourself to deliver good customer service Provide customer service within the rules Plus 5 optional units from a choice...
- NVQ
- Distance Learning
- 6 Months
... in a customer service environment. your role is to provide service to customers...
- NVQ
- Blended in Doncaster
- 6 Months
...The benefits of OSAT (onsite assessment and training) for experienced workers to achieve an NVQ Level 2. Minimal disruption to their work. The company's existing administration and archive systems are used to produce evidence of the candidates work experience. Employees are more comfortable... Learn about: Customer Service, Customer Care...
- NVQ
- Distance Learning
- Different dates available
- 6 Months
...Suitable for: Those who work in customer facing... Learn about: Verbal Communication, Customer Service, Effective Communication...
- NVQ
- Appleby-in-Westmorland
...To demonstrate that you are competent in performing a number of administrative tasks. Suitable for: Anybody who is currently working in or considering employment in a customer service environment within an industry...
- NVQ
- Derby
- Different dates available
...This qualification will help you prepare for working within a customer service environment This include delivery of effective customer service and supporting the customer service environment... Learn about: Customer Retention, Customer Service Skills, Nationally recognised...
- NVQ
- Herne Bay
...To develop good customer service and supporting skills. Suitable for: Carer who is new to the Care Sector...
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A highly suitable course for all volunteers and those who are new to our organisation - ensures that all the essentials are covered and also encourages excellence in delivering customer service. We are on outr third group and SDL staff are as ever very patient, clever at identifying ways to provide evidence and also all the participants have very positive feedback about them!! Recommended!
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- NVQ
- (On Site)
- 6 Months
... for: Suitable for all - This qualification provides individuals with an opportunity to get the skills and knowledge needed for a career in customer service or any job which involves dealing with customers. The six units encompass a broad range of competencies from the customer service sector. This...
... for: Suitable for all - This qualification provides individuals with an opportunity to get the skills and knowledge needed for a career in customer service or any job which involves dealing with customers. The six units encompass a broad range of competencies from the customer service sector. This...
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A highly suitable course for all volunteers and those who are new to our organisation - ensures that all the essentials are covered and also encourages excellence in delivering customer service. We are on outr third group and SDL staff are as ever very patient, clever at identifying ways to provide evidence and also all the participants have very positive feedback about them!! Recommended!
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- NVQ
- Inhouse
- 8 Months
... of Apprenticeships are on offer? Apprenticeships Level 2 (equivalent to five good GCSE passes) Advanced Apprenticeships Level 3 (equivalent to two A-Level passes)...
- NVQ
- Inhouse
- 24 Weeks
...This course covers a series of assessments, training sessions, portfolios and observations related to Customer Service...
- NVQ
- Inhouse
...Learn how to improve your communications with customers, ensuring you always make a good impression in your dealings...
- NVQ
- Stratford-Upon-Avon
- 9 Months
... skill, knowledge and understanding of the job role and achieve a nationally accredited qualification in NVQ Level 2 Customer Care Duration 9 months...
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Many thanks to my Assessor who was brilliant and really motivated me. Would recommend SDL & him to anyone who wants to have fun while learning and producing the evidence that enabled me to get my NVQ. My manager is also very pleased and is very grateful for SDL's work. I am progressing to Marketing level 2 to increase my skills or level 3 in Business Administration and am looking forward to it. Have a go as its worth it!
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Put five staff members through on this course and found it excellent grounding and also consolidated the basic training we had provided as a company & SDL developed them further. Working with SDL we have been able to develop a new staff structure and also training at the levels required - very grateful as this has developed the business as well as the initial training we requested - excellent value for money. Even persuaded me to undertake a Level 4 at the same time to understand the process as well as develop myself Will definitely work again with this company and they will be our first port of call for more than just qualifications.
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I feel that this NVQ has gone extremely well and I would recommend doing this NVQ to anyone looking to develop themselves. I am now looking to carry on my learning through a Customer Services NVQ2.
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- NVQ
- Blended
- 6 Months
...Comprises of FOUR mandatory units - 1.Manage own performance in a business environment, 2.Improve own performance, 3.Work in a business environment, 4. Communicate in a business environment. PLUS selection from 47 optional units to ensure that the 21 credits are reached. progression to a Diploma...
...Comprises of FOUR mandatory units - 1.Manage own performance in a business environment, 2.Improve own performance, 3.Work in a business environment, 4. Communicate in a business environment. PLUS selection from 47 optional units to ensure that the 21 credits are reached. progression to a Diploma...
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Many thanks to my Assessor who was brilliant and really motivated me. Would recommend SDL & him to anyone who wants to have fun while learning and producing the evidence that enabled me to get my NVQ. My manager is also very pleased and is very grateful for SDL's work. I am progressing to Marketing level 2 to increase my skills or level 3 in Business Administration and am looking forward to it. Have a go as its worth it!
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Put five staff members through on this course and found it excellent grounding and also consolidated the basic training we had provided as a company & SDL developed them further. Working with SDL we have been able to develop a new staff structure and also training at the levels required - very grateful as this has developed the business as well as the initial training we requested - excellent value for money. Even persuaded me to undertake a Level 4 at the same time to understand the process as well as develop myself Will definitely work again with this company and they will be our first port of call for more than just qualifications.
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I feel that this NVQ has gone extremely well and I would recommend doing this NVQ to anyone looking to develop themselves. I am now looking to carry on my learning through a Customer Services NVQ2.
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- NVQ
- Southampton
...This programme is intended for those working to satisfy customers' requirements. This can be in any work area and can include both internal and external customers. E.g. Beauty Therapist, Waiter, Care Assistant, Contact Centre Operator, Receptionist...
- NVQ
- Online
- Different dates available
- 100h - 12 Months
... complaints procedures and how these are dealt with Understand equality and diversity and laws relating to these are crucial for customer service Unit... Learn about: Customer Retention, Customer Service Skills, Customer Retention Strategy...
- NVQ
- Inhouse
- 8 Months
... of Apprenticeships are on offer? Apprenticeships Level 2 (equivalent to five good GCSE passes) Advanced Apprenticeships Level 3 (equivalent to two A-Level passes)...
- NVQ
- Broadstairs
- Different dates available
... and study through distance/work based learning. Course Structure Candidates gain their Contact Centre Operation NVQ 2 qualification through the preparation... Learn about: Call Centre, Customer Care, Customer Service Skills...
- NVQ
- London
- 6 Months
...:This course is suitable for people working in customer service who have the opportunity to influence what happens within the workplace with either external or internal customers. Employees will develop existing customer service skills, knowledge and understanding. The course will lead to increased...
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Excellent
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- NVQ
- Online
- Different dates available
- 100h - 12 Months
... the sterilisation procedures needed when working as a beauty therapist Unit 2: Reception Duties Acknowledge the duties that are required when working on a salon...
... the sterilisation procedures needed when working as a beauty therapist Unit 2: Reception Duties Acknowledge the duties that are required when working on a salon...
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Excellent
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- NVQ
- Gloucester
- Different dates available
...Classroom and home study, offering all level 2 in beauty therapy Flexable learning provider... Learn about: Reception Duties, Skin Care, Customer Service...
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