NVQ level 2 customer care

... in a customer service environment. your role is to provide service to customers... Learn about: Customer Relationship Management, Customer Care, Customer Service... More

... who provide and participate in delivering customer service whether internally or externally or both in their job role. This NVQ is ideal for those people whose customer service role calls for well-developed behavioural competence but whose scope for bringing about change and independent decision-making... Learn about: Customer Service Skills, Customer Care... More

...The Customer Service NVQ Level 2 is designed to teach people how to offer the best service possible to their customers... Learn about: Customer Care, Customer Service Skills... More

...To demonstrate that you are competent in performing a number of administrative tasks. Suitable for: Anybody who is currently working in or considering employment in a customer service environment within an industry... Learn about: Customer Care... More

...Customer Service NVQ Level 2 Assessment is based on what they know and can do. Candidates will be asked to show that they are competent by providing... Learn about: Customer Care, Customer Service... More

...This course covers a series of assessments, training sessions, portfolios and observations related to Customer Service... Learn about: Customer Relationship Management, Customer Service, Customer Care... More

... be external or internal customers... Learn about: Customer Service Skills, Customer Care... More

... is provided to customers... Learn about: Customer Care, Customer Service... More

... in customer service and who need to deal with customers and undertake customer service related activities on a day to day basis. The programme is ideal for those who are seeking a formal qualification to enhance career prospects or for those who wish to progress further following completion of the Customer... Learn about: Customer Care, Customer Service Skills... More

... skill, knowledge and understanding of the job role and achieve a nationally accredited qualification in NVQ Level 2 Customer Care Duration 9 months... Learn about: Relationship Marketing, Customer Retention, Customer Service... More

...To achieve a full Level 3 NVQ in Customer Service candidats must achieve 8 units made up of 2 mandatory and 6 optional units. Suitable for: The qualification is about the customer service and the delivery and management of the service and the delivery and management of the service and... Learn about: Customer Service, Customer Care, Customer Relationship Management... More

...This programme is intended for those working to satisfy customers' requirements. This can be in any work area and can include both internal and external customers. E.g. Beauty Therapist, Waiter, Care Assistant, Contact Centre Operator, Receptionist... Learn about: Retail Sales, Sales Techniques, Customer Care... More

...To achieve a full certificate in Customer Service, you are required to complete 2 mandatory units and 5 optional units '" from the following four themes: Impression and Image Delivery Handling Problems Development and Improvement... Learn about: Customer Service Skills, Persuasion Skills, Customer Care... More

...All roles that include customer service responsibilities and takes into account both internal and external customers. Suitable for: All sectors whether, private, public or voluntary... Learn about: Customer Service, Customer Relationship Management, Customer Care... More

...Customer Service NVQ (National Vocational Qualifications) Level 2 Van Hee currently provides training and assessment to achieve National Vocational... Learn about: Customer Care, Customer Service... More

... and safety in ICT and Contact Centres Develop Personal and organisational effectiveness Contact Centre systems and technology Customer care Interpersonal... Learn about: Customer Service Skills, Call Centre, Customer Care... More

...To contribute to the skills, knowledge and overall performance of the industry's workforce. Suitable for: Those working in a senior customer interface role and with the responsibility for decision. making and supervising others... Learn about: Customer Service Skills, Customer Care... More

.... This qualification is also part of the Retail Apprenticeship Level 2. Available also as an Award and Diploma... Learn about: Customer Care, Retail Sales, Customer Service... More

... to prove their competence in a customer orientated position... Learn about: Sales Techniques, Customer Care, Customer Service... More

...This is a qualification that is ideal for people working within a contact centre environment such as Telesales, Telemarketing, Customer Contact Centres and the Travel Industry, dealing with either or both inbound and outbound calls... Learn about: Negotiation Skills, Customer Service, Sales Techniques... More