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NVQ level 2 customer care

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Related courses

NVQ CUSTOMER RELATIONS - LEVEL 2 COURSE - Distance Learning

Distance Learning Centre
  • NVQ
  • Distance Learning
  • Different dates available
  • 1 Year

...Approximate Study Time: 80 Hours (Self Study) Buy Now More Info This course is designed for people seeking to understand and apply good practice in promoting effective customer relations. On successful completion of this course students will receive an accredited Level 2 Certificate of Achievement... Learn about: Skills and Training, Customer Care, Quality Training...

£ 250

...Approximate Study Time: 80 Hours (Self Study) Buy Now More Info This course is designed for people seeking to understand and apply good practice in promoting effective customer relations. On successful completion of this course students will receive an accredited Level 2 Certificate of Achievement... Learn about: Skills and Training, Customer Care, Quality Training...

NVQ VIRTUAL ASSISTANT - LEVEL 2 COURSE - Distance Learning

Distance Learning Centre
  • NVQ
  • Distance Learning
  • Different dates available
  • 12 Months

...The Virtual Assistant - Level 2 Course will take you step-by-step through the thought and learning processes involved in being a Virtual Assistant. A VA is very much like a PA except they work from home using the internet and telephone to help clients all over the world. If you have experience... Learn about: Learning Processes, Communication Skills, Office IT...

£ 312

...The Virtual Assistant - Level 2 Course will take you step-by-step through the thought and learning processes involved in being a Virtual Assistant. A VA is very much like a PA except they work from home using the internet and telephone to help clients all over the world. If you have experience... Learn about: Learning Processes, Communication Skills, Office IT...

Part Time Customer Service (NVQs Levels 1,2, & 3) in Lincoln

Lincoln College
  • NVQ
  • Lincoln
  • 1 Year

... to prove their competence in a customer orientated position... Learn about: Customer Service, Retail Sales, Customer Care...

£ 400 + VAT

... to prove their competence in a customer orientated position... Learn about: Customer Service, Retail Sales, Customer Care...

NVQ Level 2 in Customer Care - Distance Learning

GB Training (UK) Ltd
  • NVQ
  • Distance Learning
  • 6 Months

... in a customer service environment. your role is to provide service to customers... Learn about: Customer Service, Customer Care, Customer Relationship Management...

Price on request

... in a customer service environment. your role is to provide service to customers... Learn about: Customer Service, Customer Care, Customer Relationship Management...

Customer Service NVQ Certificate Level 2 in Horncastle

5.0
4 opinions
  • Realistic in attitude and planning - realise that individuals have work and life to contend with. Very responsive and understanding yet get results and consistently receive excellent feedback about them. Support offered to staff was bespoke and well received and unlike what we had previously experienced in the past from other companies. All fears were unfounded and realised quickly. Staff have incredible knowledge and are personable and friendly and also install confidence and are pleasing in that they can offer literacy and numeracy included as well as confidence building also and this has been very useful! Secure and confident in their abililty at all times.
    Actually do what they say they can do! They provide professional and qualified staff that have real work and life experience and are approachable and amenable an can deal with all ages and abilities. Staff known by name and were constant - communication was faultless at all times, Creative and fresh always. Frank and in-depth and create excellent solutions to training needs. Tailor each visit as required and work outside of traditional business hours to deliver their services and will do evenings and weekends if needed. Also will meet in or out of company - excellent flexibility.
    ← | →
  • Professional and deliver - friendly staff and always helpful and communicate /meet appointments consistently. Named Assessor who stayed the course & supported without fail and all other SDL staff were constant too! Fantastic feedback from staff who were learners. Very pleased with service and outcomes - their knowledege base is practical & informative at all times and will use always from now on. Responsive and offer a more personalised service that is not about numbers or sales! Genuinely work with you to achieve and develop your staff. Customer service is excellent.
    ← | →
  • Staff have been developed at the same time and have all recognised the need for C.Service and a consistent approach in dealing with clients and SDL used our business aims to take this forward & managed to translate them to a training course that also rewards with a national qualification - and this has really increased business & also has saved on recruitment & also helped retention. We employ all ages & experiences and no one was left out! All staff reported being pleased with the services and gave positive evaluations that cited SDL as being very supportive, friendly and approachable at all times. Positive & encouraging feedback. We will continue to work with them.
    ← | →
SDL Training Services
  • NVQ
  • Horncastle
    and
    2 other venues
    • On Site, Lincolnshire
  • 6 Months

... who provide and participate in delivering customer service whether internally or externally or both in their job role. This NVQ is ideal for those people whose customer service role calls for well-developed behavioural competence but whose scope for bringing about change and independent decision-making... Learn about: Customer Care, Customer Service Skills...

Price on request

... who provide and participate in delivering customer service whether internally or externally or both in their job role. This NVQ is ideal for those people whose customer service role calls for well-developed behavioural competence but whose scope for bringing about change and independent decision-making... Learn about: Customer Care, Customer Service Skills...

  • Realistic in attitude and planning - realise that individuals have work and life to contend with. Very responsive and understanding yet get results and consistently receive excellent feedback about them. Support offered to staff was bespoke and well received and unlike what we had previously experienced in the past from other companies. All fears were unfounded and realised quickly. Staff have incredible knowledge and are personable and friendly and also install confidence and are pleasing in that they can offer literacy and numeracy included as well as confidence building also and this has been very useful! Secure and confident in their abililty at all times.
    Actually do what they say they can do! They provide professional and qualified staff that have real work and life experience and are approachable and amenable an can deal with all ages and abilities. Staff known by name and were constant - communication was faultless at all times, Creative and fresh always. Frank and in-depth and create excellent solutions to training needs. Tailor each visit as required and work outside of traditional business hours to deliver their services and will do evenings and weekends if needed. Also will meet in or out of company - excellent flexibility.
    ← | → see all
  • Professional and deliver - friendly staff and always helpful and communicate /meet appointments consistently. Named Assessor who stayed the course & supported without fail and all other SDL staff were constant too! Fantastic feedback from staff who were learners. Very pleased with service and outcomes - their knowledege base is practical & informative at all times and will use always from now on. Responsive and offer a more personalised service that is not about numbers or sales! Genuinely work with you to achieve and develop your staff. Customer service is excellent.
    ← | → see all
  • Staff have been developed at the same time and have all recognised the need for C.Service and a consistent approach in dealing with clients and SDL used our business aims to take this forward & managed to translate them to a training course that also rewards with a national qualification - and this has really increased business & also has saved on recruitment & also helped retention. We employ all ages & experiences and no one was left out! All staff reported being pleased with the services and gave positive evaluations that cited SDL as being very supportive, friendly and approachable at all times. Positive & encouraging feedback. We will continue to work with them.
    ← | → see all

NVQ Level 2 in Customer Service - Online

BEST Computer Training
  • NVQ
  • Online

...The Customer Service NVQ Level 2 is designed to teach people how to offer the best service possible to their customers... Learn about: Customer Service Skills, Customer Care...

Free

...The Customer Service NVQ Level 2 is designed to teach people how to offer the best service possible to their customers... Learn about: Customer Service Skills, Customer Care...

Customer Care - NVQ in Appleby-In-Westmorland

Appleby Heritage Centre
  • NVQ
  • Appleby-in-Westmorland

...To demonstrate that you are competent in performing a number of administrative tasks. Suitable for: Anybody who is currently working in or considering employment in a customer service environment within an industry... Learn about: Customer Care...

Price on request

...To demonstrate that you are competent in performing a number of administrative tasks. Suitable for: Anybody who is currently working in or considering employment in a customer service environment within an industry... Learn about: Customer Care...

NVQ Customer Service level 2 - Blended

UKTraining4U
  • NVQ
  • Blended

...Customer Service NVQ Level 2 Assessment is based on what they know and can do. Candidates will be asked to show that they are competent by providing... Learn about: Customer Service, Customer Care...

Price on request

...Customer Service NVQ Level 2 Assessment is based on what they know and can do. Candidates will be asked to show that they are competent by providing... Learn about: Customer Service, Customer Care...

Customer Service NVQ Level 2 - Inhouse

Academy of Learning
  • NVQ
  • Inhouse
  • 24 Weeks

...This course covers a series of assessments, training sessions, portfolios and observations related to Customer Service... Learn about: Customer Service, Customer Care, Customer Relationship Management...

£ 1,250 + VAT

...This course covers a series of assessments, training sessions, portfolios and observations related to Customer Service... Learn about: Customer Service, Customer Care, Customer Relationship Management...

EDI Customer Service NVQ 2 in Rusper

indigoskills ltd
  • NVQ
  • Rusper

... be external or internal customers... Learn about: Customer Service Skills, Customer Care...

Price on request

... be external or internal customers... Learn about: Customer Service Skills, Customer Care...

NVQ In Customer Service Level 2 in Twickenham

Thames Valley Housing
  • NVQ
  • (Twickenham)
  • 12 Months

... is provided to customers... Learn about: Customer Service, Customer Care...

£ 999 + VAT

... is provided to customers... Learn about: Customer Service, Customer Care...

NVQ TRAVEL & TOURISM - LEVEL 2 COURSE - Distance Learning

Distance Learning Centre
  • NVQ
  • Distance Learning
  • Different dates available
  • 12 Months

... which attract tourists to a particular destination. Unit Three – Customer care and working procedures This Unit contains the following topics: Deal with customers... Learn about: travel & tourism diplom, Travel and tourism distance learning course home study travel & tourism, Travel and tourism distance learning course home study travel & tourism...

£ 312

... which attract tourists to a particular destination. Unit Three – Customer care and working procedures This Unit contains the following topics: Deal with customers... Learn about: travel & tourism diplom, Travel and tourism distance learning course home study travel & tourism, Travel and tourism distance learning course home study travel & tourism...

Customer Service NVQ Level 2 - Inhouse

UKE Learning
  • NVQ
  • Inhouse

... in customer service and who need to deal with customers and undertake customer service related activities on a day to day basis. The programme is ideal for those who are seeking a formal qualification to enhance career prospects or for those who wish to progress further following completion of the Customer... Learn about: Customer Service Skills, Customer Care...

Price on request

... in customer service and who need to deal with customers and undertake customer service related activities on a day to day basis. The programme is ideal for those who are seeking a formal qualification to enhance career prospects or for those who wish to progress further following completion of the Customer... Learn about: Customer Service Skills, Customer Care...

Customer Service NVQ Level 3 - Distance Learning

GB Training (UK) Ltd
  • NVQ
  • Distance Learning
  • 6 Months

...To achieve a full Level 3 NVQ in Customer Service candidats must achieve 8 units made up of 2 mandatory and 6 optional units. Suitable for: The qualification is about the customer service and the delivery and management of the service and the delivery and management of the service and... Learn about: Customer Service, Customer Care, Customer Relationship Management...

Price on request

...To achieve a full Level 3 NVQ in Customer Service candidats must achieve 8 units made up of 2 mandatory and 6 optional units. Suitable for: The qualification is about the customer service and the delivery and management of the service and the delivery and management of the service and... Learn about: Customer Service, Customer Care, Customer Relationship Management...

Customer Service NVQ Level 2 in Stratford-Upon-Avon

Stratford upon Avon College
  • NVQ
  • Stratford-Upon-Avon
  • 9 Months

... skill, knowledge and understanding of the job role and achieve a nationally accredited qualification in NVQ Level 2 Customer Care Duration 9 months... Learn about: Customer Retention, Relationship Marketing, Customer Relationship Management...

Price on request

... skill, knowledge and understanding of the job role and achieve a nationally accredited qualification in NVQ Level 2 Customer Care Duration 9 months... Learn about: Customer Retention, Relationship Marketing, Customer Relationship Management...

Customer Service CandG NVQ Level 2 in Southampton

Southampton City College
  • NVQ
  • Southampton

...This programme is intended for those working to satisfy customers' requirements. This can be in any work area and can include both internal and external customers. E.g. Beauty Therapist, Waiter, Care Assistant, Contact Centre Operator, Receptionist... Learn about: Customer Care, Customer Service, Sales Techniques...

Price on request

...This programme is intended for those working to satisfy customers' requirements. This can be in any work area and can include both internal and external customers. E.g. Beauty Therapist, Waiter, Care Assistant, Contact Centre Operator, Receptionist... Learn about: Customer Care, Customer Service, Sales Techniques...

Part Time NVQ in Customer Service Level 2 in Huntingdon

Huntingdonshire Regional College
  • NVQ
  • Huntingdon
  • 12 Months

...To achieve a full certificate in Customer Service, you are required to complete 2 mandatory units and 5 optional units '" from the following four themes: Impression and Image Delivery Handling Problems Development and Improvement... Learn about: Customer Care, Persuasion Skills, Customer Service Skills...

Price on request

...To achieve a full certificate in Customer Service, you are required to complete 2 mandatory units and 5 optional units '" from the following four themes: Impression and Image Delivery Handling Problems Development and Improvement... Learn about: Customer Care, Persuasion Skills, Customer Service Skills...

NVQ - Customer Service in Leicester

TWL Training
  • NVQ
  • Leicester
    and
    18 other venues
    • Accrington, Blackburn, Burnley, Chorley, Haslingden, Nelson, Preston, Skelmersdale, Carlisle, Liverpool, Runcorn ...

...All roles that include customer service responsibilities and takes into account both internal and external customers. Suitable for: All sectors whether, private, public or voluntary... Learn about: Customer Care, Customer Relationship Management, Customer Service...

Price on request

...All roles that include customer service responsibilities and takes into account both internal and external customers. Suitable for: All sectors whether, private, public or voluntary... Learn about: Customer Care, Customer Relationship Management, Customer Service...

Customer Service NVQ in Gateshead

Van Hee
  • NVQ
  • Gateshead

...Customer Service NVQ (National Vocational Qualifications) Level 2 Van Hee currently provides training and assessment to achieve National Vocational... Learn about: Customer Care, Customer Service...

Price on request

...Customer Service NVQ (National Vocational Qualifications) Level 2 Van Hee currently provides training and assessment to achieve National Vocational... Learn about: Customer Care, Customer Service...

Customer Service NVQ 3 in Rusper

indigoskills ltd
  • NVQ
  • Rusper

...To contribute to the skills, knowledge and overall performance of the industry's workforce. Suitable for: Those working in a senior customer interface role and with the responsibility for decision. making and supervising others... Learn about: Customer Care, Customer Service Skills...

Price on request

...To contribute to the skills, knowledge and overall performance of the industry's workforce. Suitable for: Those working in a senior customer interface role and with the responsibility for decision. making and supervising others... Learn about: Customer Care, Customer Service Skills...

Contact Centre Operations NVQ Level 2 in Broadstairs

Thanet College
  • NVQ
  • Broadstairs
  • Different dates available

... and safety in ICT and Contact Centres Develop Personal and organisational effectiveness Contact Centre systems and technology Customer care Interpersonal... Learn about: Call Centre, Customer Service Skills, Customer Care...

£ 595 + VAT

... and safety in ICT and Contact Centres Develop Personal and organisational effectiveness Contact Centre systems and technology Customer care Interpersonal... Learn about: Call Centre, Customer Service Skills, Customer Care...

Retail Skills NVQ Certificate Level 2 in Lincolnshire

5.0
1 opinion
  • Excellent ! Easy to apply and start this NVQ and you get full great support throughout the process from induction to completion. There are so many units that can be chosen to suit the job role and SDL make it easy to follow and guide you through the process at all times. We continue to use this company internally and also promote externally as they really are a pleasure to work with and get the job done! We have recently had several achieve this qualification in a variety of roles
    ← | →
SDL Training Services
  • NVQ
  • Lincolnshire
    and
    another venue.
    • On Site
  • 9 Months

.... This qualification is also part of the Retail Apprenticeship Level 2. Available also as an Award and Diploma... Learn about: Retail Sales, Customer Care, Customer Service...

Price on request

.... This qualification is also part of the Retail Apprenticeship Level 2. Available also as an Award and Diploma... Learn about: Retail Sales, Customer Care, Customer Service...

  • Excellent ! Easy to apply and start this NVQ and you get full great support throughout the process from induction to completion. There are so many units that can be chosen to suit the job role and SDL make it easy to follow and guide you through the process at all times. We continue to use this company internally and also promote externally as they really are a pleasure to work with and get the job done! We have recently had several achieve this qualification in a variety of roles
    ← | →

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