Diploma of Community Services

Open Colleges
4.3
9 reviews
  • At first, my experience was a bit bumpy. But the staff did their absolute best to accommodate my needs and help me transition into my new course. I completed my Diploma of Community Services now and also got a job!
    ← | →
  • Overall it was an excellent course and I did learnt many things. But I wouldn't say that student support is always helpful. I was sometimes waiting, responses to emails take 2 days. When I finally got the support was fine but whenever you do need something it generally comes with a big delay.
    ← | →
  • Studying online is never easy. However, The Open Colleges keep it simple for you. Student support and trainers give prompt replies to questions. Thank you, Open Colleges. I achieved my goal of getting the Diploma of Community Services.
    ← | →

Course

Online

Price on request

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Description

  • Type

    Course

  • Methodology

    Online

  • Duration

    24 Months

  • Start date

    Different dates available

The CHC52015 Diploma of Community Services will teach you how to listen to and understand people’s problems, background and circumstances, and to counsel them on the areas they are struggling with. You will also learn to help clients by setting them up with support systems and networks, and develop plans which will address their immediate and long term struggles.The Diploma will train you to assess clients, work out what they need and link them in with services that will meet those needs. You will learn how to monitor client progress and deal with set-backs, roadblocks and issues if they arise.As part of your CHC52015 Diploma of Community Services studies you will also learn how to navigate, work with and manage legal and ethical compliance frameworks, policies and procedures. The Diploma will give you the skills and knowledge you need to advise and supervise other Community Service Workers’ case management practice, as well as to manage budgets and financial plans, and undertake project work.Why study this course?This nationally recognised qualification includes a practical work placement in a real community services setting of your choosing, so you can practice and perfect what you learn. You'll also have the option to complete your full work placement over two weeks in Fiji.For people wishing to pursue a Bachelor of Social Science or a Bachelor of Social Work, Open Colleges has formalised a pathway to tertiary study with Charles Sturt University.If you already have experience working in the community services sector, you may be able to apply for Recognition of Prior Learning (RPL) to gain credit for your experience. If you think this applies to you, speak to an Open Colleges Enrolment Consultant.This course is offered by Open Colleges on behalf of Integrated Care and Management Training.This course involves work placement that currently needs to be undertaken in Australia. More information available in our FAQs

Facilities

Location

Start date

Online

Start date

Different dates availableEnrolment now open

About this course

Complete your work placement in Fiji!Open Colleges have partnered with Action for Children and the Aged (ACATA) Trust Fiji to offer students of the Diploma of Community Services the opportunity to complete their required work placement hours over the course 2 weeks in Fiji.You’ll volunteer in Fijian communities promoting healthy lifestyles and eating habits to influence the health of children and the aged. Find out more here. Hoping to go to uni?If you plan to enrol in a social science or social work degree with Charles Sturt University when you complete this course, you’d be entitled to apply for the Open Colleges $2,000 scholarship to spend however you like. You could use it to assist with your tuition fees, to buy textbooks or to stock up on supplies for your new course. The scholarship is sponsored by Open Colleges and is awarded exclusively to four Open Colleges students per year. Articulation pathway with Charles Sturt University (CSU) Open Colleges has formalised articulation with Charles Sturt University. After graduation from this course you may wish to undertake the:Bachelor of Social Science (Social Welfare) and receive 18 months of credit transfer into a 3 year degree; ORBachelor of Social Work and receive 12 months of credit transfer into a 4 year degree. Case Management Society of Australia and New Zealand (CMSA)Open Colleges is proud to announce its affiliation with the Case Management Society of Australia and New Zealand (CMSA).CMSA is the national registration and regulatory body for Certified Case Managers, and is also the peak body for professionals employed in case management roles within Australia and New Zealand . As a result of this affiliation, students now have unlimited access to CMSA’s Tertiary E-Resource Library, which includes:National Standards of Practice for Case Management, 3rd Edition 2013National Code of Ethics for Case Management, 2nd Edition 2013National...

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Reviews

4.3
fantastic
  • At first, my experience was a bit bumpy. But the staff did their absolute best to accommodate my needs and help me transition into my new course. I completed my Diploma of Community Services now and also got a job!
    ← | →
  • Overall it was an excellent course and I did learnt many things. But I wouldn't say that student support is always helpful. I was sometimes waiting, responses to emails take 2 days. When I finally got the support was fine but whenever you do need something it generally comes with a big delay.
    ← | →
  • Studying online is never easy. However, The Open Colleges keep it simple for you. Student support and trainers give prompt replies to questions. Thank you, Open Colleges. I achieved my goal of getting the Diploma of Community Services.
    ← | →
100%
4.3
fantastic

Course rating

Recommended

Centre rating

Lee

4.5
01/02/2018
What I would highlight: At first, my experience was a bit bumpy. But the staff did their absolute best to accommodate my needs and help me transition into my new course. I completed my Diploma of Community Services now and also got a job!
What could be improved: Nothing
Would you recommend this course?: Yes

Jennifer

3.0
27/01/2018
What I would highlight: Overall it was an excellent course and I did learnt many things. But I wouldn't say that student support is always helpful. I was sometimes waiting, responses to emails take 2 days. When I finally got the support was fine but whenever you do need something it generally comes with a big delay.
What could be improved: .
Would you recommend this course?: Yes

Linda

4.5
05/01/2018
What I would highlight: Studying online is never easy. However, The Open Colleges keep it simple for you. Student support and trainers give prompt replies to questions. Thank you, Open Colleges. I achieved my goal of getting the Diploma of Community Services.
Would you recommend this course?: Yes

Susan

4.5
08/11/2017
What I would highlight: I am very pleased with the service I have received from the staff at Open Colleges. Not only was it easy to enrol, the support staff have been very helpful all the time.
What could be improved: Nothing
Would you recommend this course?: Yes

Lee

3.5
09/10/2017
What I would highlight: The staff did their absolute best to accommodate my needs and help me transition into my new course. They had quick responses and very friendly with genuine care towards my education. Thank you Open Colleges, I completed my Diploma of Community Services now and also got a job!
Would you recommend this course?: Yes

Boris

5.0
27/05/2017
What I would highlight: Good support and a paced way of learning!
What could be improved: .
Would you recommend this course?: Yes

Tamara

4.5
23/02/2016
What I would highlight: I thoroughly enjoyed studying through Open Colleges. I have studied before and am used to the routine. However, some of the links within the modules are not successful.
What could be improved: Nothing
Would you recommend this course?: Yes

Justine

4.0
14/02/2016
What I would highlight: The course material is great and insightful. Staff is helpful and give you time to do the course whenever and where ever.
What could be improved: .
Would you recommend this course?: Yes

Marica Loncar

5.0
11/02/2016
What I would highlight: Excellent staff. I recommend OC for career advancement and as a pathway to more advanced study.
What could be improved: .
Would you recommend this course?: Yes
*All reviews collected by Emagister & iAgora have been verified

This centre's achievements

2018

All courses are up to date

The average rating is higher than 3.7

More than 50 reviews in the last 12 months

This centre has featured on Emagister for 6 years

Subjects

  • Financial Training
  • Project
  • Financial

Course programme

Fundamentals of community services
  • Manage and promote diversity
  • Develop workplace communication strategies
Develop service programs
  • Develop and implement service programs
  • Analyse impacts of sociological factors on clients in community work and services
Legal and ethical compliance
  • Manage legal and ethical compliance
  • Facilitate workplace debriefing and support processes
Develop and review case management
  • Manage work health and safety
  • Develop, facilitate and review all aspects of case management
Client assessment
  • Confirm client developmental status
  • Provide first aid
Counselling skills
  • Identify and respond to children and young people at risk
  • Establish and confirm the counselling relationship
Professional practice
  • Reflect on and improve own professional practice
  • Provide case management supervision
Project management and budgets
  • Manage budgets and financial plans
  • Undertake project work

See related categories

Diploma of Community Services

Price on request

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