Distance and online learning Managing Conflict courses

...Recognise & adapt to customer behaviour styles Module 5 - Manage customer satisfaction levels The customer service course is organized into the following modules... Learn about: Managing Risk, Information Systems management, Information Systems...

...The Supervisor Training for Professionals course provides a structured and practical introduction to the key skills required to supervise teams confidently and effectively. Designed for modern workplaces, it covers essential areas such as communication, performance monitoring, conflict resolution... Learn about: Wrapping Up, Communication Training, Giving Instructions...

... from a range of professional approaches to implement change smoothly and effectively Manage and inform key stakeholders throughout the change process Speed up the implementation of change initiatives. What will you learn? Applying appropriate process frameworks to optimally plan and understand organizational... Learn about: Change Management, Team Performance, Managing Conflict...