Distance and online learning Managing Conflict courses

...Recognise & adapt to customer behaviour styles Module 5 - Manage customer satisfaction levels The customer service course is organized into the following modules... Learn about: Information Systems management, Information Systems, Managing Conflict...

...The Supervisor Training for Professionals course provides a structured and practical introduction to the key skills required to supervise teams confidently and effectively. Designed for modern workplaces, it covers essential areas such as communication, performance monitoring, conflict resolution... Learn about: Giving Instructions, Team Training, Listening techniques...

... from a range of professional approaches to implement change smoothly and effectively Manage and inform key stakeholders throughout the change process Speed up the implementation of change initiatives. What will you learn? Applying appropriate process frameworks to optimally plan and understand organizational... Learn about: Change Management, Managing Conflict, Learning and Development...