Door Supervisor licence

Training content

The training for the qualification for a Door Supervisor licence takes 30 guided learning hours and can be delivered over four days or at weekends or evening sessions.

The training includes;

Part 1 - Role and responsibilities of door supervisors in the security industry Environment

Aim

To ensure that door supervisors have the knowledge and understanding of
their role and responsibilities in the security industry environment.
Specifically.

• Introduction to the role and the leisure and security industries
• Standards of behaviour
• Civil and criminal law
• Searching
• Arrest
• Drugs awareness
• Recording incidents and crime scene preservation
• Licensing law
• Equal opportunities
• Health and Safety at Work Act
• Emergency procedures

Part 2: Communication skills and conflict management

Aim

To ensure that door supervisors have the appropriate communication skills and knowledge of conflict management specifically.

• Introduction to communication skills and conflict management
• Application of communication skills and conflict management