Ealing Hammersmith and West London College courses

...The Practitioner stage will then take students through how to implement Agile into a practical project environment: • Overseeing products and deliverables... Learn about: Office IT, IT Project Management, Programme Planning...

...and Stakeholder Engagement • Managing the Tranches • Delivering the Capability and Realising the Benefits • Quality Management • Risk Management and Issue... Learn about: Quality Training, IT risk, Project Manager...

...• Create a timeboxed plan • Understanding the importance of negotiation and collaboration with key stakeholders. • How to set up and manage an Agile project... Learn about: Project Manager, Project Management, IT Project Management...

...studying goals to suit your career development. Usually certified Yellow Belts will have job roles such as business process analyst and process improvement co-ordinator... Learn about: Six Sigma, Quality Training, Lean Six Sigma...

...catalogue and analyse existing processes to define an operational baseline that can be used to calculate potential capability of each. • The Control phase... Learn about: Six Sigma, Process Improvement, Quality management...

...business benefits before putting those plans into action. • The Control phase then helps to monitor each change that is made and record any deviations from the predicted benefits... Learn about: Sigma Software, Quality management, Lean Six Sigma...

...• The Analyse phase uses statistical analysis and hypothesis testing to model how processes may be improved and the potential value of each... Learn about: Lean Six Sigma, Process Improvement, Statistical analysis...

...Master the process improvement framework Lean Six Sigma with this course with a licenced affiliate. There are no prerequisites to take this course... Learn about: Process Improvement, Waste management, Sigma Software...

...• The Measure phase which is used to catalogue and analyse existing processes to define an operational baseline that can be used to calculate potential capability of each... Learn about: Process Improvement, Six Sigma, Lean Management...

...• Implementing a service that supports the strategy. • Building intermediate delivery services that maintain standards during the transition period... Learn about: Service Operation, Service Implementation, Service Transition...

...period • The operations required to maintain customers expected levels of service and transition • Building a continual service improvement plan that keeps... Learn about: Service Management, Service Delivery, Service Operation...

...an average salary of £45,000. Source: www.payscale.com Anyone who holds the ITIL® Foundation Certification and needs a sure-fire route to success in fully... Learn about: Service Transition, Human Element, Service Desk...

...design and how those services fit into the rest of the ITIL® library. • The best practice principles behind designing a service that supports other elements... Learn about: Service level agreements, Critical Success Factors, Service Desk...

...who has passed the ITIL® Foundation course and is a Service Manager, Chief Operation Officer, IT Operations Manager or Chief Information Officer who... Learn about: Human Element, Service level agreements, Critical Success Factors...

...IT Operations and Service Managers and Change Control Managers who are tasked to implement a new service delivery model for their organisation or provide... Learn about: Technology Infrastructure, Service Transition, Stakeholder Management...

...The ITIL® Intermediate Continual Service Improvement certification demonstrates expertise in ITIL® service improvement modules and the processes... Learn about: Service Desk, Human Element, Change Management...

...able to function as an operations manager, service delivery manager and a facilities manager. The course counts as three of the necessary 17 credits... Learn about: Stakeholder Management, Service level agreements, Human Element...

...process that protects internal data security. • How to meet the demands of service users without compromising other operations and delivering outcomes... Learn about: Configuration management, Operational Support, Stakeholder Management...

...the ITIL® Foundation Qualification and wants to further their understanding of the ITIL® framework. The course is ideal for IT professionals who are responsible... Learn about: Third Parties, Service Capability, Stakeholder Management...

...practices in order to enable capacity, availability, IT service continuity, information security and demand management while demonstrating how to implement... Learn about: Third Parties, Configuration management, Change Management...