EDI Level 2 Certificate in Introduction to Counselling.


Price on request


  • Typology

    Vocational qualification

  • Methodology

    Distance Learning

Questions & Answers

Ask a question and other users will answer you

Who do you want to respond to your question/enquiry?

We will only publish your name and question

Course programme

Course Details

Anywhere there are people, there could be a need for a counsellor. The diversity of counselling means you can work in pretty much any area you choose. Counsellors are employed in the education sector, health and social care, academic bodies and the prison service to name but a few.

The Introduction to Counselling course gives you a complete understanding of the roles involved in being a Counsellor. You will study topics on types of counselling, bereavement, stress, depression, listening skills, alcohol, drug and substance abuse, eating disorders and many more.

Why do a Certificate in Introduction to Counselling?

  • You can gain listening skills and mediation methods and receive EDI Certification
  • Gain an EDI Certificate in Executive Office Skills Level 2
  • All your course materials are provided
  • You can learn whilst still working
  • Unlimited access to an online learning community
  • No previous experience is required
  • Course materials written by industry experts
  • A dedicated personal tutor at all times


During the course of your training you will be given 4 assignments to complete at intervals. You should complete each assignment and return it to your personal course tutor for assessment. Your tutor will provide you with feedback on how you are progressing and also provide you guidance should you need it. Your overall course success will be measured using the assignments. When you successfully completed the course you will be awarded the Education Development International (EDI) Level 2 Certificate in Introduction to Counselling.

EDI are a leading awarding organisation in the UK vocational sector. Being awarded the EDI Certificate in Counselling will boost your CV and job prospects with potential employers. Not only will it demonstrate you have the necessary skills to undertake a counselling role, it also shows you are committed to your own self development.

Students are advised to check that the study path that they are following and the course they have chosen is going to lead to the correct qualification for the occupation they intend to use it in. Should you have any doubts you can get the relevant advice from local authorities and sector skills councils.

Study Plan

Module 1: The Basics of Counselling

What is counselling
Who is a Counsellor
When is a Counsellor not ready to Council
Who needs counselling
Ten Steps to Counselling

Module 2: Types of Counselling

When a Counsellor is needed
Types of counselling offered
Eating Disorders
Sexual health

Module 3: New wave Counselling

On-line Counselling
Telephone Counselling
Telephone / Internet counselling
SMS text counselling
Video counselling
The Future

Module 4: Traditional Counselling Styles

What are the different Types of Traditional Counselling
What Counselling
Individual Therapy
Couples Therapy
Family therapy
Group Therapy
Who goes to Counselling

Module 5: Listening Skills

Stages of listening
Obstacles of Listening
Emphatic Listening
Listeners in Control
Traps for Listeners

Module 6: Negotiation

The Establishment Group
The Community group
Negotiation in General
The Joint Problem-Solving Approach
Definition of the Problem
Insist on Using Objective Criteria
Invent Options for Mutual Gain
Separate the People from the Problem Suggestions
Breaking the Rules
Best Alternative to Negotiated Agreement

Module 7: Mediation

What is Mediation
When is Mediation called for Responsibilities
The Introductory Phase
Problem Definitions
Respect the Parties' Ability to reach a settlement
Caucus Meetings
The Second session
The Agreement
Attributes of a Good Mediator

Module 8: Crisis Mediation

Other Considerations
Power imbalance
The Power of skill and Knowledge
A Summary of Factors Influencing the Balance of Power
Analysis and Responses

Study Details

The course is separated into 8 units and is designed to teach you all about counselling in the most logical order. Each new unit is also designed to build on the previous subjects and allows you to see your own development as you progress through the course.

Throughout the Introduction to Counselling course you will be required to complete a number of assignments. These are then submitted to your tutor for assessment. This gives your tutor the opportunity to assess your progress, provide helpful feedback and ensure you are getting the most out of the course.

EDI Level 2 Certificate in Introduction to Counselling.

Price on request