Effective Communication Certificate

Effective Communication Certificate

Description: By the end of the session, participants will be able to:*Describe how body language and prejudice affects communication.*Explain the process of active listening and how this can be helped and hindered.*List the barriers to effective communication.*Identify the qualities of a good communicator.*Describe the impact on team working of effective and ineffective communication.*List ways in which you communicate with others.*Identify areas for improving communication skills.

Suitable for: No requirement. This course allows participants to develop effective communication skills, which will benefit them at work and in social situations.