Effective Communication

Who is it for
Ideal for anyone looking to enhance their interpersonal relationships as well as their effectiveness to present a clear and positive message in work situations.


What is it about

• An assessment of your own communication style for a better understanding of how to manage your style and the impact of your message
  
  
• The skills to communicate clearly and confidently
  
  
• The ability to 'gain the edge' and achieve your objectives through effective communication
  
  
• Improved workplace relationships and a greater personal profile
  
  
• Persuasion and influencing skills
  
  
• A blended learning experience to improve retention and assist the transfer of learning outcomes back in the workplace

What will i get out of it
Communication is the art of being understood and of understanding others. This course looks at all elements of communication from planning your communication and communication styles to how to present a positive image.


Course overview
Stage 1 - the Course


The Art of Communication

• The essentials of successful communication - Practice, Planning, Positive Thinking
  
  
• Identifying and overcoming barriers to communication
  
  
• Characteristics of an excellent communicator

Communication Styles

• Jung's Communication Styles model
  
  
• Identifying your preferred styles
  
  
• Adapting your style as required

Unspoken communication

• Body Language and Tone
  
  
• LISTEN model of Active Listening
  
  
• Building Rapport

Personal Excellence

• Neuro-Linquistic Programming (NLP)
  
  
• Assertiveness
  
  
• Persuasion Skills

Stage 2 - MP3 Learning
Add to your knowledge and make the most of your 'dead-time' with our exclusive personal development trainings on MP3, free with this course:
Chapter 1: Effective Communication - Getting your message across
Chapter 2: Building Relationships
Chapter 3: Listen Up


Stage 3 - E-Learning
After you have attended the course, a modular e-learning programme will be delivered to your inbox. These interactive, bite-sized follow-ups (completed at a time to suit you) will cement the learning from the course and allow you to apply your learning in practice.