Effective Debt Collection Strategies

Introduction 3 lectures 12:08 Introduction to course Introduction to course What will you get from this course? A description of the topics that will covered in the course Why don't customers pay? You will learn the reasons why customers do not pay Introduction 3 lectures 12:08 Introduction to course Introduction to course What will you get from this course? A description of the topics that will covered in the course Why don't customers pay? You will learn the reasons why customers do not pay Introduction to course Introduction to course Introduction to course Introduction to course Introduction to course Introduction to course Introduction to course Introduction to course Introduction to course Introduction to course What will you get from this course? A description of the topics that will covered in the course What will you get from this course? A description of the topics that will covered in the course What will you get from this course? A description of the topics that will covered in the course What will you get from this course? A description of the topics that will covered in the course A description of the topics that will covered in the course A description of the topics that will covered in the course Why don't customers pay? You will learn the reasons why customers do not pay Why don't customers pay? You will learn the reasons why customers do not pay Why don't customers pay? You will learn the reasons why customers do not pay Why don't customers pay? You will learn the reasons why customers do not pay You will learn the reasons why customers do not pay You will learn the reasons why customers do not pay Cost of the Ledger 3 lectures 16:09 Cost in labour Your will learn the labour costs to a business in debt collection activities Cost to the business when a sale is written off Your will learn the cost to the business in hidden costs due to customers not paying their accounts Reduce the Ledger by 50% Learn strategies on how to reduce the current customer debt by up to 50% Cost of the Ledger 3 lectures 16:09 Cost in labour Your will learn the labour costs to a business in debt collection activities Cost to the business when a sale is written off Your will learn the cost to the business in hidden costs due to customers not paying their accounts Reduce the Ledger by 50% Learn strategies on how to reduce the current customer debt by up to 50% Cost in labour Your will learn the labour costs to a business in debt collection activities Cost in labour Your will learn the labour costs to a business in debt collection activities Cost in labour Your will learn the labour costs to a business in debt collection activities Cost in labour Your will learn the labour costs to a business in debt collection activities Your will learn the labour costs to a business in debt collection activities Your will learn the labour costs to a business in debt collection activities Cost to the business when a sale is written off Your will learn the cost to the business in hidden costs due to customers not paying their accounts Cost to the business when a sale is written off Your will learn the cost to the business in hidden costs due to customers not paying their accounts Cost to the business when a sale is written off Your will learn the cost to the business in hidden costs due to customers not paying their accounts Cost to the business when a sale is written off Your will learn the cost to the business in hidden costs due to customers not paying their accounts Your will learn the cost to the business in hidden costs due to customers not paying their accounts Your will learn the cost to the business in hidden costs due to customers not paying their accounts Reduce the Ledger by 50% Learn strategies on how to reduce the current customer debt by up to 50% Reduce the Ledger by 50% Learn strategies on how to reduce the current customer debt by up to 50% Reduce the Ledger by 50% Learn strategies on how to reduce the current customer debt by up to 50% Reduce the Ledger by 50% Learn strategies on how to reduce the current customer debt by up to 50% Learn strategies on how to reduce the current customer debt by up to 50% Learn strategies on how to reduce the current customer debt by up to 50% Office Procedure Evaluation 1 lecture 05:44 Inefficiencies in office procedures You will learn how to assess your office procedures for customer debt management and how to make your office efficient Office Procedure Evaluation 1 lecture 05:44 Inefficiencies in office procedures You will learn how to assess your office procedures for customer debt management and how to make your office efficient Inefficiencies in office procedures You will learn how to assess your office procedures for customer debt management and how to make your office efficient Inefficiencies in office procedures You will learn how to assess your office procedures for customer debt management and how to make your office efficient Inefficiencies in office procedures You will learn how to assess your office procedures for customer debt management and how to make your office efficient Inefficiencies in office procedures You will learn how to assess your office procedures for customer debt management and how to make your office efficient You will learn how to assess your office procedures for customer debt management and how to make your office efficient You will learn how to assess your office procedures for customer debt management and how to make your office efficient Policies and Procedures 1 lecture 02:23 Why Policies and Procedures are important to your business Learn why policies and procedures are important to your business and what policies you should have. Policies and Procedures 1 lecture 02:23 Why Policies and Procedures are important to your business Learn why policies and procedures are important to your business and what policies you should have. Why Policies and Procedures are important to your business Learn why policies and procedures are important to your business and what policies you should have. Why Policies and Procedures are important to your business Learn why policies and procedures are important to your business and what policies you should have. Why Policies and Procedures are important to your business Learn why policies and procedures are important to your business and what policies you should have. Why Policies and Procedures are important to your business Learn why policies and procedures are important to your business and what policies you should have. Learn why policies and procedures are important to your business and what policies you should have. Learn why policies and procedures are important to your business and what policies you should have. Reduce the current customer debt 1 lecture 09:39 Strategy to reduce the current customer debt Learn a strategy to reduce the current outstanding customer debt to an acceptable level Reduce the current customer debt 1 lecture 09:39 Strategy to reduce the current customer debt Learn a strategy to reduce the current outstanding customer debt to an acceptable level Strategy to reduce the current customer debt Learn a strategy to reduce the current outstanding customer debt to an acceptable level Strategy to reduce the current customer debt Learn a strategy to reduce the current outstanding customer debt to an acceptable level Strategy to reduce the current customer debt Learn a strategy to reduce the current outstanding customer debt to an acceptable level Strategy to reduce the current customer debt Learn a strategy to reduce the current outstanding customer debt to an acceptable level Learn a strategy to reduce the current outstanding customer debt to an acceptable level Learn a strategy to reduce the current outstanding customer debt to an acceptable level Debt collection activities 7 lectures 45:26 Payment, complaints and reports Learn various processes and strategies for debt collection efficiency The Overdue Invoice Strategy The overdue invoice strategy is designed to make sure your customers pay on time and you are alerted to any problems your customers may have with their cash flow Customer Excuses Learn how to deal with customer excuses Meetings Learn the importance of holding meetings and what to include on the agenda for discussion for managing outstanding customer debt The preparation for the phone call Learn how to phone the customer and collect your outstanding payment. This lecture deals with the preparation for the phone call The phone call script This lecture steps you through the phone call script so you know what to ask and suggests other issues to consider so you keep your customer on the phone until you get the answer you want. Which is, the date they intend to pay Cash flow problems This lecture covers what to do about customers who have cash flow problems and those who are avoiding paying their accounts. Debt collection activities. 7 lectures 45:26 Payment, complaints and reports Learn various processes and strategies for debt collection efficiency The Overdue Invoice Strategy The overdue invoice strategy is designed to make sure your customers pay on time and you are alerted to any problems your customers may have with their cash flow Customer Excuses Learn how to deal with customer excuses Meetings Learn the importance of holding meetings and what to include on the agenda for discussion for managing outstanding customer debt The preparation for the phone call Learn how to phone the customer and collect your outstanding payment. This lecture deals with the preparation for the phone call The phone call script This lecture steps you through the phone call script so you know what to ask and suggests other issues to consider so you keep your customer on the phone until you get the answer you want. Which is, the date they intend to pay Cash flow problems This lecture covers what to do about customers who have cash flow problems and those who are avoiding paying their accounts