Emotional Intelligence and Human Behaviour

Build essential emotional intelligence skills
Strengthen self-awareness and empathy
Improve communication and relationship skills
Understand key principles of human behaviour
Apply emotional regulation strategies
Support constructive responses in challenging situations

This course is designed for anyone interested in understanding emotional intelligence and how human behaviour influences everyday interactions. It is suitable for learners aiming to improve communication, teamwork, and emotional awareness in both personal and professional environments. Individuals working in HR, management, education, social care, customer service, coaching, healthcare, or community support roles will find the content especially valuable, as these careers rely heavily on empathy, behavioural insight, and effective interpersonal skills.

The course is also ideal for learners seeking personal growth, including those wishing to build stronger relationships, manage emotions more confidently, or navigate difficult conversations with greater ease. No prior experience is required, making the training fully accessible to beginners and those returning to study. Whether you aim to advance your career or gain a deeper understanding of human behaviour, this course provides practical knowledge that is relevant, adaptable, and highly transferable across many sectors.

There are no formal entry requirements for this course, making it accessible to learners from all backgrounds. It is suitable for individuals aged 16 and above who wish to develop their understanding of emotional intelligence and human behaviour. Learners should have a good standard of English, along with basic numeracy and IT skills, to ensure they can comfortably follow the online materials and complete the course activities. A reliable device and internet connection are also recommended for smooth access to the learning platform. This ensures a straightforward and engaging study experience for all participants.

Upon successful completion of the Emotional Intelligence and Human Behaviour, you will qualify for a UK and internationally recognised professional certification. You may also choose to formalise your achievement by obtaining your PDF Certificate for £9 or a Hardcopy Certificate for £15.

This course stands out for its flexibility, allowing learners to study at their own pace and fit learning around personal or professional commitments. Each module has been expertly designed to offer clear guidance on emotional intelligence and human behaviour, ensuring learners gain practical skills they can apply immediately. The content supports both personal and career development, making it valuable for individuals in people-focused roles. As a CPD-accredited course, it enhances any CV by demonstrating strong interpersonal awareness and a commitment to continuous improvement. Its accessible online format ensures learners have full control over when and how they study.

Yes. This course is designed to be fully accessible to beginners, with no prior knowledge of psychology or behavioural studies required. The modules introduce core concepts in simple, clear language and build understanding gradually, making it easy to follow. Learners who are new to emotional intelligence will find the content supportive, practical, and relevant to everyday situations. Whether you are learning for personal growth or professional development, the course provides a comfortable entry point for all experience levels.

Emotional intelligence is one of the most sought-after skills across HR, leadership, education, healthcare, customer service, and community-based careers. By completing this course, you demonstrate strong communication skills, empathy, emotional regulation, and behavioural insight—qualities highly valued by employers. These competencies support stronger teamwork, reduced conflict, and improved workplace relationships. The CPD-accredited certificate also enhances your CV and shows your commitment to developing skills that contribute to effective people management and professional success.

The course is delivered through a flexible online platform, allowing you to study anytime and from any location. All learning materials are available instantly after enrolment, so you can progress at your own pace without deadlines or fixed schedules. Modules include structured lessons, examples, and quizzes to reinforce understanding. This self-paced format ensures an enjoyable learning experience for those balancing work, education, or personal responsibilities, while still providing high-quality training in emotional intelligence and human behaviour.