Emotional Intelligence

Doctrina Training & Consultancy Ltd

Short course

In Belfast City

£ 275 VAT exempt

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Description

  • Type

    Short course

  • Location

    Belfast city (Northern Ireland)

  • Duration

    1 Day

  • Start date

    Different dates available

Emotional Intelligence is defined as a set of competencies which demonstrate the ability to effectively manage emotions in ourselves and with others. Emotional Intelligence increases our ability to make good decisions, build relationships, deal with stress and cope with change and is seen as a highly valued skill within the workplace. Our course will provide each delegate with the fundamental knowledge required to develop their awareness of Emotional Intelligence and in doing so help them to perform more effectively.

Important information

Documents

  • Emotional Intelligence.pdf

Facilities

Location

Start date

Belfast City (County Antrim)
See map
Fisherwick Place, Great Victoria Street, BT1 6DY

Start date

Different dates availableEnrolment now open
Different dates availableEnrolment now open

About this course

By the end of the course participants will:

• Understand what Emotional Intelligence is
• Identify the benefits of Emotional Intelligence
• Know how to control and deal with your own emotions
• Understand the emotions of others
• Learn how to build stronger relationships with others which will enable them to interact with others more effectively

This course is suitable for Managers or Leaders. It is also ideal for anyone who would like to understand more about how emotions impact on people and how we choose the impact of our behaviour.

No minimum requirements

Certificate of Attendance

Once you have enquired, we will contact you via email or by telephone. We will forward the course outline together with a booking form for completion. Confirmation details will be sent together with an invoice close to the course date.

Questions & Answers

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Reviews

Subjects

  • Decision Making
  • Stress Management
  • Psychology
  • Self-esteem
  • Self-confidence
  • Emotional Intelligence
  • Relationship Building
  • Self assessment
  • Confidence Training
  • Gain Confidence

Teachers and trainers (1)

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Unconfirmed Unconfirmed

Unconfirmed

Doctrina's Training & Consultancy Ltd scope of trainers all have extensive knowledge and experience of delivering Customer Care training to the private and public sector as well as the voluntary sector.

Course programme

Aim

Emotional Intelligence is defined as a set of competencies which demonstrate the ability to effectively manage emotions in ourselves and with others. Emotional Intelligence increases our ability to make good decisions, build relationships, deal with stress and cope with change and is seen as a highly valued skill within the workplace. This course will provide each delegate with the fundamental knowledge required to develop their awareness of Emotional Intelligence and in doing so help them to perform more effectively.

Objectives

By the end of the course participants will:

  • Understand what Emotional Intelligence is
  • Identify the benefits of Emotional Intelligence
  • Know how to control and deal with your own emotions
  • Understand the emotions of others

· Learn how to build stronger relationships with others which will enable them to interact with others more effectively

Additional information

We can also deliver this course on site

See related categories

Emotional Intelligence

£ 275 VAT exempt

The best Other Interpersonal Skills courses

See all

See all