Employee dispute resolution - mediation through peer review - e-book
Course
Online
Description
-
Type
Course
-
Methodology
Online
-
Start date
Different dates available
What the peer review process is
Facilities
Location
Start date
Start date
Reviews
Subjects
- Management
- Meetings
- Dispute Resolution
- Mediation
- Analysis
- Professional
- Quantitative
- Questioning
- Decision Process
- Probing Techniques
Course programme
Learning Outcomes
- What the peer review process is
- A process for employees to file grievances and for management to respond
- How to choose a facilitator and panel
- What is involved in the hearing process, from preliminary meetings to the hearing, and the decision process
- What responsibilities and powers a panel should have
- How to apply professional questioning and probing techniques
- Why peer review panels fail and how to avoid those pitfalls
Employee dispute resolution - mediation through peer review - e-book