Executive Assistant/ PA Advanced Masterclass
Course
In London
Don't miss the opportunity to improve your PA/EA performance with this flexible course!
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Type
Course
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Location
London
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Duration
2 Days
Improve your Personal Assistant/ Executive Assistant skills with this classroom based course offered by Emagister.
In two days you will improve your skills in the management of your role, while you gain the knowledge of new techniques and tactics that raise the level of your responsibilities in the changing PA/EA (Personal Assistant / Executive Assistant) role.
In the first day you will have an introduction to the terminology, concepts and programs needed to do a better job, what arer the skills that the market requires you to have and understanding what are your strengths and how to use them on a daily basis for your development.
Also, you will understand the reality of your job: including managing your workload and manager, setting priorities and deadlines. And learn a little bit more about making good presentations, making good decisions, solving problems and being confident and relating with assertiveness with others.
In the second day you will learn how to cope with your responsibilities: unreasonable demands, small projects, increasing your motivation and even anger management.
Get ready to improve and acquire new skills to boost your career with this program! If you want to learn more about it, do not wait to contact Pitman Training through emagister.co.uk
Facilities
Location
Start date
Start date
About this course
Redefine your role as an Executive PA and understand others’ expectations.
Apply new techniques to build a more successful working relationship with your manager.
Practise the principles of assertive behaviour and communicate confidently and credibly.
Plan and monitor ongoing tasks and projects successfully
Contribute effectively within meetings.
Manage your time more effectively.
Develop tips and techniques for analysing problems and making decisions.
Develop your role and take accountability.
PAs, senior secretaries, management assistants and executive assistants who are looking to develop
their role. The aims are to improve their skills and gain up- to-date techniques and tactics in line with
their higher level responsibilities and the changing expectations of the PA/EA role.
Reviews
This centre's achievements
All courses are up to date
The average rating is higher than 3.7
More than 50 reviews in the last 12 months
This centre has featured on Emagister for 15 years
Subjects
- PA
- Executive
- Motivation
- Communication Skills
- Time management
- Executive Assistant
- Personal Assistant
- Assertiveness Training
- Lateral Thinking
- Workload management
- Setting priorities
Course programme
Day 1:
INTRODUCTION & WORKSHOP OBJECTIVES
THE ROLE OF THE PA / EXECUTIVE ASSISTANT
What skills and qualities you need to provide the proactive support your manager expects
Knowledge of the Four Working Styles
Identifying your strengths and aspects for development
UNDERSTANDING THE REALITY OF YOUR JOB
Analysing your role
Diary management
Managing your workload and your manager
Setting priorities and achieving deadlines
PREPARING AND PRESENTING INFORMATION
On your own behalf / on behalf of your executive
DECISION MAKING / PROBLEM SOLVING
Developing a logical and objective approach
Looking at a decision from all points of view
Increase lateral thinking skills
BUILDING CONFIDENCE AND ASSERTIVENESS
What is assertive behaviour and how to apply it
Communicating more effectively
Positive thinking building on a firm foundation
Day 2:
TAKING MORE CONTROL AND RESPONSIBILITY
Coping with “unreasonable” demands
Managing interruptions
Prioritising your work
Successful delegating
MANAGING SMALL PROJECTS / EVENTS
How to plan and think ahead for success
Tools and techniques to use
LEADERSHIP MOTIVATION TOOLS
Increasing your motivation to lead
CONTROLLING AND DIFFUSING YOUR ANGER
Understand what causes your anger
Manage and reduce your angry reactions
Use problem solving / communication skills
ACTION PLANNING
Working out a well-developed plan for change to transform your role and performance
Executive Assistant/ PA Advanced Masterclass