CPD accredited

Executive PA Diploma - CPD accredited

In London

£ 1,999 VAT inc.
  • Typology

    Training

  • Level

    Advanced

  • Location

    London

  • Class hours

    36h

  • Duration

    8 Days

  • Start

    Different dates available

Description

This consists of 2 courses - PA Diploma course and Executive PA Diploma course. These courses include Microsoft Training to Advanced level, touch typing and audio typing. The practical element is in the PA course while soft skills are in the Executive PA course.

Facilities

Location

Starts

London
See map
32 Ludgate Hill, London, EC4M 7DR

Starts

Different dates availableNow taking bookings

To take into account

Once completed, the student will have the knowledge and necessary skills to deal with all levels of management. They also have an insight in Social Media, Project management, Events and HR function.

The course is ideal for those looking to further their career; those from other sectors looking to move into another role; those looking to achieve a Diploma and companies looking to train their staff.

A good command of Engish is required for the course; also a basic knowledge of Word and keyboard skills although these will be strenghtened on the course.

Executive PA Diploma, PA Diploma, Microsoft Office to Intermediate level and to Advanced level.

The course is tutor-led in a classroom environment. Students are given the opportunity to discuss problems they have encountered or situations can be discussed; a solution to the problem can always be found.

On the same day, Souters will send to the potential student an information pack. This will give a short history of Souters, list of the subjects that will be covered on the course, schedule, registration form and a map.

Yes. Souters work closely with recruitment companies who will send us vacancies weekly also companies will approach us directly for any suitable graduate. These jobs can be found on our website and on our notice board.

Yes. Souters offers instalment payment. This is done, together with the student, and an instalment plan is drawn up that best suits the student.

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What you'll learn on the course

  • Business Communication
  • Minute Taking
  • Proofreading
  • Telephone Skills
  • Dealing with complaints
  • Delegating Skills
  • Management theory
  • Work planning
  • Organising meetings
  • Office politics
  • Social Media
  • Touch Typing
  • Audio Typing
  • Microsoft Office to Advanced level
  • Interface with HR
  • Leadership
  • Communication Skills
  • Negotiation Skills

Teachers and trainers (2)

Darryl Samuels

Darryl Samuels

Trainer

Joan Tanner

Joan Tanner

Trainer

Course programme

The PA Diploma covers:
  • Job functions of a PA/Secretary
  • Diary Management
  • Business Letter Writing foundation
  • Composing Faxes, Memorandums and E-mails
  • Telephone skills
  • Making Travel/Hotel Arrangements
  • Organising meetings
  • Filing Systems
  • Time Management
  • Invoicing/Petty cash
  • Client Care
  • Complaint Handling
  • Work Planning
  • Document Presentation and proofreading
  • Confidence building
  • CV Development
  • Touch Typing
  • AudioTyping
  • Microsoft Office - 3 modules to Intermediate level
The Executive PA covers:
  • Transition from PA to Executive PA or EA
  • Business letter writing for Exec PA’s
  • Document presentation and proofreading
  • How to take a lead role in meetings
  • Tips on taking of minutes
  • Audio transcription (optional)
  • Typing enhancement (optional)
  • Microsoft Office - 2 modules at Advanced level

Performance

  • Confidence building to deal with executive level environments
  • Synchronising your role with that of your executive
  • Setting priorities, managing your role / career to meet executive’s needs
  • Delegation, multi-tasking effectively, taking initiative

Executive Skills

  • Introduction to Management theory
  • Styles of management
  • Relationship with your executive/s; how can you provide effective support

Communication skills

  • Effective communication skills
  • Understanding verbal and non-verbal communication
  • Different questioning styles; how to use questions effectively
  • Office politics – how to handle this

Business Skills

  • Explanation of the role of social media in the modern executive arena
  • Overview of Project Management and Event Management for EA’s
  • Communicating and negotiating, win-win solutions; this can be internal or external
  • Human resources - EA as interface with this function

Developing relationships throughout the organisation

  • Understanding other people at work; what do they really think?
  • Understanding how to handle stakeholders and their importance to your role
  • Passive vs aggressive vs assertive
  • Saying "no" is sometimes necessary

The Future

  • Take control of your career and advance your career with a clear plan
  • Build your map for the future.
£ 1,999 VAT inc.