EXECUTIVE PERSONAL ASSISTANT - INTERMEDIATE

Numoni

Course

Online

£ 600 VAT inc.

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Description

  • Type

    Course

  • Level

    Intermediate

  • Methodology

    Online

  • Duration

    1 Year

  • Start date

    Different dates available

  • Online campus

    Yes

  • Delivery of study materials

    Yes

  • Support service

    Yes

  • Virtual classes

    Yes

Resilience, organisation, and the ability to say ‘no’ are part of a job that gives access to other worlds – worlds most of us can only dream of being a part of.

Some jobs demand big egos, confidence, and the desire to be centre of attention. Being an Executive PA is not one of those roles. Being an Executive PA is one of the most challenging and hectic job roles imaginable, yet can also be one of the most rewarding, as you can gain access to places usually deemed off limits for us ‘normal’ folk.

This course will give you all the necessary skills to start a career as an Executive Personal Assistant. You will learn about the industry, and what it takes to assist high level business people.

If you are still deciding on a career path, being an Executive PA is an excellent choice, it can lead you into almost any industry in the world and gives you the chance to see how businesses operate, with a lot more insight than most other roles.

Facilities

Location

Start date

Online

Start date

Different dates availableEnrolment now open

About this course

SYSTEM REQUIREMENT
PROCESSOR 1 gigahertz (GHz)
RAM 1 GB

OPERATING SYSTEMS
Windows 7
Windows 8
Windows 10
Mac OS
iOS

BROWSERS
Internet Explorer 8 or above
Google Chrome
Safari 6 or above
Mozilla Firefox

COMPATIBILITY
Windows, Mac, iPhone, iPad, Android

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Reviews

Subjects

  • Executive PA
  • Access
  • Executive
  • Industry
  • Etiquette
  • Personal Assistant
  • Communication Training
  • Confidence Training
  • PA
  • Personal
  • Confidentiality
  • Guidelines

Course programme

COURSES INCLUDED

The following courses make up this package to teach you all you need to know to become a well-rounded Executive PA.

Executive and Personal Assistants
  • Getting Started
  • Working with Your Manager
  • Administrative Soft Skills
  • Effective Time Management
  • Meeting Management
  • Tools of the Trade
  • Being an Effective Gatekeeper
  • Organisational Skills
  • Confidentiality Guidelines
  • Special Tasks
  • Wrapping Up
Advanced Business Writing
  • How to make your writing clear, complete, concise, and correct
  • Improve sentence construction and paragraph development
  • Deal with specific business requests
  • How to create effective business cases, proposals and reports
  • Thoroughly document sources that you can use in your writing
Active Listening
  • The definition of active listening and its key components
  • Identify ways to become a better listener in any environment
  • How to use body language to reflect a positive listening attitude
  • The difference between sympathy and empathy, and when each is appropriate
  • How to create a listening mindset using framing, positive intent and focus
  • How to be genuine in your communications
  • Understanding the communication process
  • Asking questions, probing for information, and using paraphrasing techniques
  • Building relationship to create an authentic communication experience between the individuals included
  • Identifying common listening problems and solutions
10 Soft skills you need
  • Getting Started
  • What are Soft Skills?
  • Communication
  • Teamwork
  • Problem-Solving
  • Time Management
  • Attitude and Work Ethic
  • Adaptability/Flexibility
  • Self-Confidence (Owning It)
  • Ability to Learn From
  • Networking
  • Wrapping Up
Telephone Etiquette
  • Getting Started
  • Aspects of Phone Etiquette
  • Using Proper Phone Language
  • Eliminate Phone Distractions
  • Inbound Calls
  • Outbound Calls
  • Handling Rude or Angry Callers
  • Handling Interoffice Calls
  • Handling Voicemail Messages
  • Methods of Training Employees
  • Correcting Poor Telephone Etiquette
  • Wrapping Up

Additional information

Cost - 90.00  GBP

See related categories

EXECUTIVE PERSONAL ASSISTANT - INTERMEDIATE

£ 600 VAT inc.

The best Secretarial courses

See all

See all