Facilities Management

Unit 1 - Introduction to Successful Facility Management

This unit covers the following topics:

• Facility Management
• Characteristics of a Successful Facility Manager
• The Development of a Facility Management Philosophy
• Types of Organizations
• Considerations for Organizing a Department
• Non-Profit and Not for Profit Organizations
• Organizing the Department
• Personality and Skills of Facility Personnel
• Facility Management Leadership
• Strategic and Annual Planning
• The Annual Work Plan
• Plus more

Unit 2 - Operations and Maintenance

This unit covers the following topics:

• Human Resources Management
• Communications
• Outsourcing of services or in-house staff?
• Plant Operations
• General administrative services
• Hazardous Waste Management
• Recycling
• Indoor Air Quality
• Inventory Management
• Communications and Wire Management
• Relocation and Move Management
• Furniture Installation
• Plus more

Unit 3 - Vendor Management & Outsourcing

This unit covers the following topics:

• Vendor Management
• Identifying the Right Source of Supply
• Selecting a Source
• Benefits of choosing a Source of Supply
• Vendor Registration and Development
• Vendor Rating
• Aims of Vendor Rating
• Vendor Rating Methods
• Parameters of Vendor Rating
• Learning Cycle and Training
• Pitfalls of Learning curve
• Systematic Training Needs Analysis
• Materials Management Computerisation
• Plus more

Unit 4 - Contracting and Types of Contracts

This unit covers the following topics:

• Essential Elements of a Contract
• Provision of the Law with Regards to Form
• Lump sum Contracts
• Unit Price Contracts
• Combined Lump sum and Unit Price Contracts
• Negotiated Contracts
• Management Contracts
• Purchase Orders as Contracts
• Awarding Contracts
• Selection of Type of Contract
• Plus more

Unit 5 - Project Management

This unit covers the following topics:

• Project Life Cylce
• Strategic Plan
• Product Description
• Project Selection Criteria
• Determining the Project Goals
• Identifying the Key Stakeholders
• Identifying the Project Constraints
• Managing Constraints
• Defining Project Selection Criteria
• Project Charter
• Resource or Project Costs
• Human Resource Costs
• Administrative Costs
• Assembling the Project Charter
• Developing Project Plan
• Developing Resource Plan
• Project Interfaces
• Developing an Organizational Plan
• Risk Planning
• Building Deliverables
• Monitoring and Control
• Communications Management
• Plus more

Unit 6 - Managing Quality in Projects

This unit covers the following topics:

• Implementing Quality Project Management
• Determining the Quality Policy
• Reviewing the Project Scope Statement
• Planning for Quality
• Using a Benefit/Cost Analysis
• Applying Benchmarking Practices
• Creating a Flow Chart
• Considering the Cost of Quality
• Creating the Quality Management Plan
• Creating Quality Assurance
• Applying Quality Assurance
• Completing a Quality Audit
• Preparing for Quality Control
• Plus more

Unit 7 - Managing Human Resources

This unit covers the following topics:

• Functions of the Human Resource Management (HRM)
• Code Of Ethics Of Human Resources
• Functions of the Human Resources Management
• Plus more

Unit 8 - Facility Emergency Preparedness

This unit covers the following topics:

• Estimate Probability of Occurrence
• Emergency Planning
• Categorizing Emergencies
• Emergency Categories
• Development of an Emergency Plan
• Organizational Considerations
• Command, Control, and Communications
• Chain Of Command
• Succession Responsibility
• Facility Emergency Operations Center (FEOC)
• Facility Manager Responsibilities
• Emergency and Security Manager Responsibilities
• Emergency Preparation and Training
• Evaluate Requirements
• Analyze and Modify the Plan
• Plus more

Unit 9 - Facility Security Management

This unit covers the following topics:

• Facility Physical Security Goals
• Protect People and Property
• Facilities Security Responsibilities
• Security Planning Considerations
• Security Planning Approach
• Crime Prevention Through Environmental Design (CPTED)
• Territorial Reinforcement
• Natural Access Control
• Vulnerability Assessment
• Facility security Implementation
• Access Control
• Facility Electronic Security
• Employee Protective Measures
• Plus more

Unit 10 - Sustainability and Use of Resources

This unit covers the following topics:

• What is Sustainability?
• Improving the Sustainability of your organization
• Identification of resources used
• Setting future targets
• Sustainability: a whole organisation approach
• Reporting Progress and reviewing results
• Plus more