Facilities Management **NUS Card Eligible with this course** Online Course

What you will learn

This course covers these key areas in detail, plus much more:

An introduction to the management discipline of facilities management, including its operational and strategic importance in an organisation
They key skills needed to become a successful Facilities Manager and how to progress your career in the field
Tried and tested methods of managing and utilising space, including space efficiency sourcing new premises and managing moves of premises
The management of workplace services, including heating and lighting, security, catering, cleaning, repairs and maintenance, IT systems, workplace furniture, parking and waste disposal
Effective methods of managing people including employees, contractors and suppliers and your legal responsibilities towards these parties
Procurement and vendor management within facilities, including dealing with suppliers, the importance of effective negotiation and different types of leases of premises
Health and safety at work, including risk assessments and risk mitigation, fire safety and first aid
How to maintain quality control in facilities management, including the utilisation of effective maintenance strategies and common types of maintenance arrangements
The parallels between project management and facilities management and how to successfully structure a facilities project
Dealing with cost management and ways to reduce costs throughout the organisation, plus how to work with common financial documents such as budgets, balance sheets and asset registers
If you are seriously considering a career in facilities management, this course is the ideal starting point for you. It is also particularly useful for those with some previous experience in the field where they can apply their direct knowledge to the topic areas. However, this course has been specifically designed to require no previous knowledge of facilities management.

Benefits of taking the course

The ability to study anywhere at times that suit you
Study at your own pace, with no deadlines: complete it as quickly or as slowly as you like
Use any internet enabled device to study on, including computers, tablets and mobile phones
Follow the course easily thanks to interesting, informative modules, which make studying fun
A convenient online support system, helping you to stay on track throughout the course
A comprehensive curriculum, providing you with the knowledge you need to work in facilities management
Earn a certified, recognised diploma
An affordable cost
Course Modules/Lessons

Module 1: An Introduction to Successful Facilities Management

The definition, purpose and objectives of facilities management in an organisation
The differences between in-house and outsourced facilities management
The role of facilities management and the value that it can add
Important personal attributes, skills and knowledge needed to be a Facilities Manager
Module 2: Managing Space Requirements and Space Planning

The definition of space planning and its importance within facilities management
How to draw up effective space management guidelines
What space utilisation rates are and how to make improvements to them for the benefit of the business
Factors to consider when choosing new business premises
Module 3: Managing Workplace Services

The definition of hard and soft facilities services
The use of Building Management Systems and how they can help you to control services such as heating, lighting, air-conditioning and fire management
How to ensure the provision of water and toilet facilities, effective waste disposal, car parking and IT services to the workforce
Creating a safe and secure working environment, including the use of CCTV and security personnel
Module 4: Managing Employees and Contractors

How to hire specialist contractors and subcontractors
The benefits and potential problems of working with contractors
The key parts of a contract for services agreement, including important legal clauses
Recruiting and working with employees, including their statutory entitlements
Module 5: Leases, Purchasing and Vendor Management

Types of commercial leases and licences and key terms associated with each arrangement
Purchasing, leasing and renting equipment for your business and how to establish the true cost of purchasing equipment
How to draw up an effective purchasing strategy for your business
Finding and selecting the most appropriate suppliers and vendors for your business
Module 6: Health and Safety at Work

The role of the Health and Safety at Work Act and The Health and Safety Executive in relation to health and safety in the workplace
Some statistics regarding accidents at work
Your responsibilities in relation to accident reporting and documentation
How to prevent accidents at work, including risk assessments, training and the provision of personal protective equipment
Module 7: Co-ordinating Maintenance and Repairs

The key stages in the life cycle of assets, with a particular focus on maintenance and operation from a facilities management perspective
Different types of maintenance management strategies, including preventative maintenance, risk based maintenance, corrective maintenance and emergency corrective maintenance
Information about the Provision and Use of Work Equipment Regulations 1998 (PUWER)
Common types of maintenance arrangements for HVAC, lifts and escalators and powered doors and gates
Module 8: Facilities Management Projects

A definition of project management and how it can be used effectively within a facilities management setting
The five main phases of project management
Some common types of facilities management project that you may be involved in
Planning your facilities project
Module 9: Managing Costs and Business Continuity Planning

The importance of cost control in business and effective ways to manage or reduce your costs
Some examples of cost cutting measures that a Facilities Manager might put in place
Compiling budgets, balance sheets and asset registers
The concept of business continuity and how to draw up a robust business continuity plan
Module 10: The Environment and Corporate Social Responsibility in Facilities Management

The characteristics of a sustainable or green business
Specific ways to improve the sustainability of your organisation, from recycling to purchasing green products
A definition of corporate social responsibility and why it is important
How to create an effective corporate social responsibility strategy