Facilities Supervisor Advanced Apprenticeship
Course
In Leicester
Description
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Type
Course
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Location
Leicester
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Start date
Different dates available
This apprenticeship prepares an individual for managing a facilities management service, or a group of services, which can be labelled as ‘hard’ (estate/building management) or soft (catering/cleaning/administration/security). All apprentices will be required to supervise others; to understand the contractual requirements and service delivery targets between their employing organisation and the client/customer in order to achieve […]
Facilities
Location
Start date
Start date
About this course
Employers will identify entry requirements through selection. Employers who recruit candidates without a level 2 English and Maths must ensure the apprentice achieves this standard prior to completion of the apprenticeship
Reviews
Subjects
- Facilities Management
- Supervisor
Course programme
Year 1
In the first year you will gain knowledge and skills in the following; facilities management administrator, facilities management coordinators will be demonstrated by delivery and understanding of facilities management within the context of the employing organisation (hard facilities management, soft facilities management, total or integrated facilities management), management of health and safety in accordance with employing organisation and client/customer requirements for the facilities management service they are supervising. Developing relationships in the workplace with colleagues from your own employing organisation and with employees of the customer/client to achieve service targets. Develop and implement risk assessment plans in accordance with the requirements for the facilities management service you are supervising. Organize and delegate day to day activities of staff to ensure that the facilities management service meets contractual requirements and service targets. Monitor the costs of the facilities management service to ensure the budget is not exceeded. Procure supplies for the facilities management service and maintain relationships with suppliers.
Resolve customer service queries and issues in accordance with contractual requirements; monitor customer service issues in order to prevent re-occurrence.
Solve day to day problems to ensure the facilities management service meets its service targets and contractual requirements. Manage the day to day performance of staff and contribute to their development. Ensure that resources (materials and equipment) are used efficiently by ensuring correct use in accordance with manufacturer’s instructions. Take responsibility for your own development of skills and knowledge.
In the second year you will be preparing for your End Point Assessment and completing the Diploma,
Additional information
Facilities Supervisor Advanced Apprenticeship