Feedback - Giving and Receiving
Course
In London
Description
-
Type
Course
-
Location
-
Start date
Different dates available
Implementing a feedback loop is critical at any stage within an organisation. Feedback enables both managers and teams to be more aligned and motivated to the business goals.
This course is also offered as inhouse. STL may go to your premises or you can visit our venue in London.
Facilities
Location
Start date
Start date
Start date
About this course
By the end of the course you will be able to:
* Understand why feedback is so valuable
* Champion effective behaviour in the workplace
* Learn to manage expectations and challenging situations
Anyone involved within an organisation interested in improving working relationships through better communications.
Reviews
This centre's achievements
All courses are up to date
The average rating is higher than 3.7
More than 50 reviews in the last 12 months
This centre has featured on Emagister for 7 years
Subjects
- Management Process
- Feedback
- Performance standards
- Personal Objectives
- SMART Objectives
- Receiving Feedback
- Motivation
- Communication Skills
- Coaching Skills
- Motivation techniques
Course programme
Why have a performance management process?
Using feedback as a performance management tool
Feedback and it's value
Fostering a culture of learning
Creating performance measures
Performance standards
Personal objectives
SMART objectives
Feedback
How to give feedback and avoid pitfalls
Different types of feedback
Receiving feedback
Developing ownership
Managing Self esteem
Motivation
Make feedback motivational
Appropriate recognition and praise
Communication skills
Listening and asking questions
Reflecting back - clarification
A 3 step feedback model
Delivering feedback assertively
Coaching skills
Handling reactions
The role of feedback in supporting and coaching
Growing self awareness
Workshop sessions
Sample case studies
Assertive techniques and feedback
Establishing SMART objectives
Additional information
Feedback - Giving and Receiving