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First Impression Training
- Short course
- Maidstone
...More profitable customer relationships. An enhanced brand image in your marketplace. A high performing team, more motivated and committed to the organisation...
Price on request
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Description
First Impression Training (aka FIT) specialises in developing the hidden gifts and talents of your customer service and sales teams through tailor made learning solutions that build and develop positive customer relationships on the telephone.Whether your team is just a handful of sales or service specialists or a 500+ seat contact centre operation, our innovative solutions will provide your people with the skills, techniques and behaviours guaranteed to enhance your customers’ experience.