Foundation in Emotional Intelligence

This course is designed to help you develop a broad understanding of the most important models in emotional intelligence, applying theoretical concepts and emotional intelligence models to real life case studies.

Completing the Foundation in Emotional Intelligence course, you will be able to

Define emotional intelligence and explain its importance
Recognise how and why emotions are important
Discover how to use emotional information in effective and meaningful ways
Identify ways that emotions can be used more effectively and efficiently
Explain how different emotions are expressed at work
List some emotional intelligence competencies that can be developed
Recognise what is involved in working with the emotional climate
State what actions you can take to work with emotional intelligence
Describe simple solutions for improving emotional intelligence
Ways to develop emotional intelligence are explored along with a variety of techniques that you can use immediately to work with emotional intelligence.

This foundation course will give you some insights BUT developing your emotional intelligence will take you time and a lot of effort, and even then you are not going to get it right all the time!!