This is going to hurt me more than it hurts you

The aim
To learn a confident and proactive approach to bad news interviews.


About the programme
Without exception, every manager dreads the situation arising where he or she has to give employees bad news, because telling someone something that will disappoint, anger or upset them is never easy.

There is no magic formula to a painless meeting: bad news is bad news and nothing can change that. The aim of the interview is simply to get acceptance of the decision, and this always involves dealing with emotions - both the manager's and the employee's.

This humorous drama, featuring John Cleese, illustrates the three-stage process managers can follow to get employees to accept unpopular decisions and how to limit the damage done to an employee's ego.


The key outcomes
-Helps managers gain their employees' acceptance of unpopular decisions
-Prepares managers for the main responses they are likely to encounter
-Will enable managers to limit the damage done


Programme includes:
DVD (27 mins)
Discussion guide


Information:
A Video Arts production featuring John Cleese, Richard Wilson and Prunella Scales. Release date: 1989