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Blended Customer Service Skills Government Funded
- NVQ
- Blended in Formby
- Different dates available
- 16 Months
...with advice and guidance clients Manage personal caseload Evaluate and develop own contribution to the service Operate within networks Understand the importance... Learn about: Client satisfaction evaluation, Organisational Change, Customer Service Skills...
- BTEC
- Blended
- Different dates available
- 12 Months
...transferred across all sectors and apply to many job roles. This apprenticeship is primarily aimed at individuals whose job role is dedicated to customer service as an occupation... Learn about: Customer Service Skills, Customer Care...
- BTEC
- Blended
- Different dates available
- 12 Months
...Unit 2 – Understand the Customer Service Environment - Unit 3 – Resolve Customers’ Problems - Unit 4 – Principles of Business - Unit 5 – Understand Customers... Learn about: Customer Service Skills, Customer Care...
Similar training in other typologies
- Vocational qualification
- Blended in Wolverhampton
- Different dates available
- 6 Months
...This qualification is aimed at those learners not currently teaching, learners currently teaching and training and those learners currently working... Learn about: English Language, Customer Service Skills...