Health and Social Care Management Programme

This course will provide staff with the necessary skills and knowledge needed when leading and motivating a team, planning and allocating work and understanding discipline within the workplace. This course will also equip staff with core knowledge in the principles of team leading and making decisions.

This programme will also provide staff with an understanding of leadership, performance

management, the induction of new staff and organising and delegating within the workplace.

The wide scope of topics within this course make it perfect for anyone interested in working in a management role within the health and social care sector. Staff will pick up the key skills and understanding needed to deal with management and team leading responsibilities. Employees who wish to develop and progress their careers will benefit from the vast range of knowledge to be gained from this course, as they enhance their skill set.

Benefits for the business:

• Upskill staff members
• Increase teamwork and morale as staff become more aware of how to communicate effectively and support colleagues
• The course offer can be used as a staff benefit or as part of a development scheme
• Increase the health, safety and security in the workplace as the course covers this.

Benefits for the employees:

• Gain a nationally recognised qualification
• Enhance both personal skills and professional development
• Courses are delivered as distance learning, allowing learners to choose when and where to study
• Personal tutors are assigned to ensure learners have the support needed to succeed.

This course is split into manageable units. These are:

Unit 1: Principles of team leading

This unit provides staff with an understanding of various leadership styles. Employees will also develop knowledge of team dynamics and the essential techniques needed to effectively manage a team’s workload. This unit also covers the impact of change and how a motivated team affects an organisation.

Unit 2: Leading and motivating a team effectively

This unit will equip staff with the knowledge and skills they need in order to communicate an organisation’s vision and strategy to their team, motivate team members, establish a common sense of purpose, encourage commitment and develop teamwork.

Unit 3: Understanding performance management

Staff will gain an understanding of the value of formal and informal performance assessment in the workplace. This unit will also develop employee’s knowledge of fair and objective assessment techniques as well as methods used to set objectives and monitor performance against agreed standards.

Unit 4: Solving problems and making decisions

This unit introduces staff to ways they can recognise, investigate and analyse problems in order to resolve them using various techniques, such as creative thinking or brainstorming. Staff will discover the difference between data and information and learn how to interpret these sources.

Unit 5: Planning and allocating work

Within this unit staff will identify organisational targets relevant to their team, learn how to set objectives, allocate work and monitor planned activity to achieve those targets. Employees will gain an understanding of possible causes of variance from planned activity and how to improve performance within a team.

Unit 6: Understanding leadership

This unit will underpin employee’s knowledge of leadership styles and will teach staff to consider the possible positive and negative effects of certain leadership styles within the workplace. Staff will assess their own leadership behaviours and potential by analysing themselves in context and gaining feedback.

Unit 7: Understanding discipline in the workplace

This unit covers the legal aspects of the disciplinary process and how to deal with issues using an organisation’s policies and procedures as a guide. Staff will develop their understanding of the purpose of disciplinary procedure and identify the skills needed as a manager to monitor discipline in the workplace.

Unit 8: Understanding induction of new staff in the workplace

This unit highlights the importance of an effective induction for new starters and legal aspects which should be included in the induction process. Staff will also discover methods which can be used to evaluate the effectiveness of an induction and how to monitor progress during induction.

Unit 9: Understanding organising and delegating in the workplace

Staff will gain an understanding of how to make effective use of their team’s individual knowledge and skills to efficiently plan and achieve objectives. This unit introduces staff to techniques which can be used to delegate, identify and overcome barriers to delegation, and will also focus on the benefits of empowerment in the workplace.