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Health and Social Care Management Programme

HRUK Group

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Important information

Typology Short course
Level Beginner
Methodology Distance Learning
Duration 12 Weeks
  • Short course
  • Beginner
  • Distance Learning
  • Duration:
    12 Weeks

These qualifications are distanced learning courses offered both online and paper based, awarded by the NCFE, a national, educational awarding organisation that designs, develops, and certificates diverse, recognised qualifications and awards, including for distance learning courses

Frequent Asked Questions

· Who is it intended for?

Absolutely anyone over 19 years old, not studying an NVQ/QCF or enrolled on any other government funded course. These courses are even free to volunteers and unemployed individuals as well as those with degrees!

· Requirements

You can only do one course at a time and must have a minimum of 8 learners to be signed up within one location, please contact to discuss further as we often have sign up dates in set locations for individuals to participate in.


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Reviews on other courses at this centre

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John Peters
5.0 01/01/2016
What I would highlight: I was surprised how easy it was to complete and that it was all online based. Really Impressed! I liked the layout and the course contents the system was very user-friendly as well!!
What could be improved: Nothing.
Would you recommend this course?: Yes
Did this opinion help you? Yes (0)

Customer Service - Online E-Learning Course - Fully CPD Accredited

Dan Sis
5.0 01/01/2014
What I would highlight: The assessor was so helpful and helped me to get the most from the course.
What could be improved: The course took 1 year to complete, I would have liked to complete it earlier.
Would you recommend this course?: Yes
Did this opinion help you? Yes (0)

Basic Life Support - Online E-Learning Course - Fully CPD Accredited

Terry Edwards
5.0 01/07/2016
What I would highlight: This course works great, it was very effective and helped me to gain information that I was previously unaware off.
What could be improved: No improvements are needed in my opinion!
Would you recommend this course?: Yes
Did this opinion help you? Yes (0)

Health & Social Care Level 3

Lorraine Sampson
4.0 01/01/2016
What I would highlight: The customer service I received from HRUK was outstanding, and they made the process of signing up to my NVQ very simple. Only half way through my course but so far I have already developed my skills more than I originally expected.
What could be improved: The course has to be finished in 12 months and no sooner, which means there isnt a chance of receiving my certification early
Would you recommend this course?: Yes
Did this opinion help you? Yes (0)

Learning Disabilities - Online E-Learning Course - Fully CPD Accredited

Teresa Lane
5.0 01/12/2015
What I would highlight: I was very pleased with this course. Being able to complete the course on multiple devices meant that I was able to complete the course during my commute to work.
What could be improved: The NEXT button on the material is not as clear as it could be. However, this does not affect the course in any way.
Would you recommend this course?: Yes
Did this opinion help you? Yes (0)
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Achievements for this centre


How do you get the CUM LAUDE seal?

All courses are up to date

The average rating is higher than 3.5

More than 50 reviews in the last 12 months

This centre has featured on Emagister for 1 years

What you'll learn on the course

Health and Social Care
Care Management
Team Training
Delegating Skills
Organising skills
Understanding discipline
Basic Grammar

Teachers and trainers (1)

Sam King
Sam King
Sales Executive

Course programme

This course will provide staff with the necessary skills and knowledge needed when leading and motivating a team, planning and allocating work and understanding discipline within the workplace. This course will also equip staff with core knowledge in the principles of team leading and making decisions.

This programme will also provide staff with an understanding of leadership, performance

management, the induction of new staff and organising and delegating within the workplace.

The wide scope of topics within this course make it perfect for anyone interested in working in a management role within the health and social care sector. Staff will pick up the key skills and understanding needed to deal with management and team leading responsibilities. Employees who wish to develop and progress their careers will benefit from the vast range of knowledge to be gained from this course, as they enhance their skill set.

Benefits for the business:

  • Upskill staff members
  • Increase teamwork and morale as staff become more aware of how to communicate effectively and support colleagues
  • The course offer can be used as a staff benefit or as part of a development scheme
  • Increase the health, safety and security in the workplace as the course covers this.

Benefits for the employees:

  • Gain a nationally recognised qualification
  • Enhance both personal skills and professional development
  • Courses are delivered as distance learning, allowing learners to choose when and where to study
  • Personal tutors are assigned to ensure learners have the support needed to succeed.

This course is split into manageable units. These are:

Unit 1: Principles of team leading

This unit provides staff with an understanding of various leadership styles. Employees will also develop knowledge of team dynamics and the essential techniques needed to effectively manage a team’s workload. This unit also covers the impact of change and how a motivated team affects an organisation.

Unit 2: Leading and motivating a team effectively

This unit will equip staff with the knowledge and skills they need in order to communicate an organisation’s vision and strategy to their team, motivate team members, establish a common sense of purpose, encourage commitment and develop teamwork.

Unit 3: Understanding performance management

Staff will gain an understanding of the value of formal and informal performance assessment in the workplace. This unit will also develop employee’s knowledge of fair and objective assessment techniques as well as methods used to set objectives and monitor performance against agreed standards.

Unit 4: Solving problems and making decisions

This unit introduces staff to ways they can recognise, investigate and analyse problems in order to resolve them using various techniques, such as creative thinking or brainstorming. Staff will discover the difference between data and information and learn how to interpret these sources.

Unit 5: Planning and allocating work

Within this unit staff will identify organisational targets relevant to their team, learn how to set objectives, allocate work and monitor planned activity to achieve those targets. Employees will gain an understanding of possible causes of variance from planned activity and how to improve performance within a team.

Unit 6: Understanding leadership

This unit will underpin employee’s knowledge of leadership styles and will teach staff to consider the possible positive and negative effects of certain leadership styles within the workplace. Staff will assess their own leadership behaviours and potential by analysing themselves in context and gaining feedback.

Unit 7: Understanding discipline in the workplace

This unit covers the legal aspects of the disciplinary process and how to deal with issues using an organisation’s policies and procedures as a guide. Staff will develop their understanding of the purpose of disciplinary procedure and identify the skills needed as a manager to monitor discipline in the workplace.

Unit 8: Understanding induction of new staff in the workplace

This unit highlights the importance of an effective induction for new starters and legal aspects which should be included in the induction process. Staff will also discover methods which can be used to evaluate the effectiveness of an induction and how to monitor progress during induction.

Unit 9: Understanding organising and delegating in the workplace

Staff will gain an understanding of how to make effective use of their team’s individual knowledge and skills to efficiently plan and achieve objectives. This unit introduces staff to techniques which can be used to delegate, identify and overcome barriers to delegation, and will also focus on the benefits of empowerment in the workplace.

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