Healthcare Support Services Apprenticeships (Level 2)

What type of work will I do and what qualifications will I gain?

Although apprenticeships will vary depending on your entry level and your employer, you will gain a range of skills from the varying tasks you complete, these could include:

• Assisting in maintaining high standards of service user care
• Assisting in the development and delivery of care plans
• Recording and communicating information relevant to the service users care plans, observation levels and the fluid balance charts
• Working as a member of a clinical team
• Reporting and recording all unusual and untoward occurrences

You will also gain the following qualifications:

• Competence and Knowledge Qualification - Level 2 Certificate in Healthcare Support Services (City and Guilds)
• Level 2 Award in Employment and Personal Learning Skills in Health (City and Guilds)
• Level 1 Functional Skills Maths (NCFE)
• Level 1 Functional Skills English (NCFE)

What skills and qualities will I need for this apprenticeship?

• A respectful and caring approach to others
• Must have empathy, patience and a willingness to deliver excellent care
• Be 100% committed to your role
• Be punctual
• Have a passion for Health and Social Care
• Team working skills
• The ability to use your own initiative
• An understanding of health and safety guidelines
• The ability to work calmly under pressure