Help Desk Support for Notes R5

Aims and Objectives
Problem diagnosis of a HACMP cluster.
Handle cluster failure recovery.
Identify and correct network.
LVM and cluster configuration errors.
Handle HACMP event failures.
Escalate failure events.

Target Audiences
This course is designed for experienced HACMP system administrators.

Prerequisites
Before attending this course delegates must have prior system administration and networking experience. It is recommended that they have previously attended courses AU05GB (AIX TCP/IP Communications (Condensed).
AU14GB (AIX System Administration I : Implementation).
AU16GB (AIX System Administration II : Problem Determination).
AU20GB (AIX System Administration IV : Storage Management).
AU54GB (HACMP System Administration I : Planning and Implementation) and AU57GB (HACMP System Administration II: Maintenance and Migration).

Course Content
Module 1: Tools for problem identification and determination
Module 2: Common reasons for cluster failure
Module 3: Handling Network configuration errors
Module 4: Handling LVM configuration errors
Module 5: Fixing configuration errors on a running cluster
Module 6: Enabling error notification
Module 7: Application monitoring