HR - Diploma

Module 1 Human Resource Management Introduction

This module covers the following topics:

• The Objectives of HRM
• Primary Objectives
• What is Strategic Human Resources Management?
• The Scope of HRM
• Functions of Human Resources Management (HRM)
• The Code of Ethics of Human Resources
• Plus more

Module 2 Develop and Implement Recruitment and Selection Strategies

• External Sources of Recruitment for Organisations
• The Recruitment Process
• Evaluating the Selection Process
• Complexity and Challenges of Recruitment
• Ethical Standards and Manpower Recruitment
• Plus more

Module 3 Employee Relations and Recognition - Human Resources

• Concept and Scope of Industrial Relations
• Functions and Objectives of Industrial Relations
• The HRM Approach to Employee Relations
• Role of the HR Function in Employee Relations
• Elements of Employee Relations
• Employee Relations Processes
• Employee Relations Policies
• Employee Relations Strategies
• Role of Trade Unions
• Plus more

Module 4 Appraising Employee Performance

• What is Appraisal?
• Goals of Performance Appraisal
• Objectives of Performance Appraisal
• The Performance Appraisal Process
• Benefits of Performance Appraisal
• Performance Appraisal Methods
• The Potential Review/Career-Development Interview
• Problems in Performance Appraisal
• Plus more

Module 5 The Importance of Training & Development in the Workplace

• Objectives of Training
• Benefits of Employee Training and Development
• Assessment of Training Needs
• Identifying Training Needs
• The Training Process
• Standard Areas of Employee Training
• Assessing the Cost Effectiveness of Training
• Plus more

Module 6 Conducting Effective Performance Reviews

• Performance Management Process
• Creating Performance Development
• Maintaining Performance

Module 7 Performance Management of Workers

• Performance Counselling
• Features of 360 Degree Appraisal
• The Potential Review/Career-Development Interview
• Career Development
• Succession Planning:
• Effective Performance Appraisal
• Plus more

Module 8 Motivating and Rewarding Employees

• Motivational Aspects
• What is Motivation?
• The Influence of Motivation Theory
• Types of Incentives and Rewards
• Competence-Related Pay
• Corporate Reputation
• Developing Pay Structures
• Plus more

Module 9 Equality, Diversity and Inclusion

• Discrimination on Grounds of Religion or Belief
• Part-Time Workers
• Managing Diversity
• Disability Requirements
• Age Discrimination
• Plus more

Module 10 Health, safety and welfare of employees

• HRM and Health, Safety and Welfare
• Health and Safety Law
• Criminal Law
• Managing Health and Safety at Work
• The Importance of Health and Safety in the Workplace
• Benefits of Workplace Health and Safety
• Health and Safety Policies
• Managing Stress and Emotional Welfare
• Managing Physical Welfare
• Safety Training and other Methods of Persuasion

Module 11 Absence Management and Attendance

• Process and Causes of Absence
• Employee Absence and the Recession
• Managing For Attendance
• Absence Targets and Benchmarking
• Training and Support for Line Managers
• Absence Notification Procedures
• Use of Disciplinary Procedures
• Plus more

Module 12 Handling Grievance, Discipline, Termination and Dismissal

• Grievances
• Causes of Grievances
• Effects of Grievance
• Disciplinary Procedure
• Authorisation of Penalties
• Selection for Redundancy
• Helping Employees Obtain Alternative Employment
• Plus more

Module 13 - Talent Management

• Creating a Talent Management Plan
• Talent Development within an Organization
• Role of Communication in Talent Management

Module 14 - Succession planning

• Understanding the value of Succession Planning
• Elements of a Succession Plan
• Development of a Succession Plan

Module 15 - Anger Management

• The Assertiveness Formula
• Questioning Skills
• Basic Problem Solving Tools
• Creative Thinking Methods
• Force Field Analysis
• Other Ways of Managing Anger
• Relaxation Techniques

Module 16 - Communication Techniques for the Workplace

• Communication Styles
• Dichotomies in Theory
• Creating a Positive Self-Image
• Seven Things People Determine from Your Appearance
• Frame of Reference
• Techniques for the Workplace
• Prepare, Prepare, Prepare
• Assertiveness
• Self-Attitude

Module 17 - Developing a Workplace Violence Prevention Policy

• Risk Assessment
• Hiring Practices
• Workplace Design
• Workplace Practices and Procedures
• Security Systems and Personnel

Module 18 - Overcoming the Generation Gap at Workplace

• The Value of Planning
• Coaching and Mentoring
• Retention Considerations
• Filling in the Gaps

Module 19 - Conflict Resolution

• Understanding Conflicts and Its Types
• Different Stages of Conflict
• The Role of Communication in Conflict Resolution
• Conflict Management

Module 20 - Talking to Employees About Personal Hygiene

• Guidelines for Difficult Conversations
• Resolving Hygiene Issues at Workplaces

Module 21 - Workplace Wellness Program

• Need of Workplace Wellness Programmes
• Designing and Implementing a Workplace Wellness Programme