HR Operations - Managing an Effective HR Department

This course is designed for:

• HR function staff who require to improve and build upon their competencies in up-to-the-minute HR developments and procedures designed to improve HR performance.
• Non-HR operational supervisors or managers who require to develop a greater understanding of HR in order to aid departmental performance and to further their personal management competence.

This 5-day programme addresses four questions about HR Management:

• What are the characteristics of Effective HR Management?.
• Why is HR so important in a successful organisations?.
• What HR processes are essential to this success?.
• How can these processes be developed to maximise efficiency and performance?.

Topics Covered will be drawn from the following:

• The Scope of the HR function in the 21st century.
• Stakeholder evaluation and mapping.
• An evaluation of essential HR procedures and their meaningful application:.
• Recruitment and Selection.
• Retention and CPD.
• Role evaluation and appraisals.
• Performance management.
• Personnel practices - equality; maternity and paternity; discipline; grievances.
• Enabling approaches that inspire individuals.
• Motivational drivers.
• Management styles and leadership.
• Organisational Influences and practices.
• Organisational culture.
• Succession planning.
• Coaching and mentoring.
• Key HR principles in action - case studies.