ITIL Intermediate Continual Service
Training
Online
*Indicative price
Original amount in USD:
$ 500
Description
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Type
Training
-
Level
Intermediate
-
Methodology
Online
-
Duration
1 Year
-
Start date
Different dates available
-
Online campus
Yes
-
Delivery of study materials
Yes
-
Support service
Yes
-
Virtual classes
Yes
By attending this course, participants will gain complete knowledge of how organizations strategically review the products and services they produce following the strategy, design, transition and operation stages of the information technology service lifecycle. This course also offers guidance on the tools and techniques that can be used to support CSI activities and covers management & control of activities within the Continual Service Improvement phase of the ITIL Lifecycle.
Facilities
Location
Start date
Start date
Reviews
Subjects
- Service Improvement
- Principles
- Service
- Improvement principles
- Improvement process
- Techniques
- Improvement methods
- Organizing
- Improvement
- Continual Service Improvement
Course programme
Course Outline
- Introduction to continual service improvement
- Continual service improvement principles
- Continual service improvement process
- Continual service improvement methods and techniques
- Organizing for continual service improvement
ITIL Intermediate Continual Service
*Indicative price
Original amount in USD:
$ 500
