Human Factors in Airport Ground Operations (GEN03)
Short course
Online
Description
-
Type
Short course
-
Level
Beginner
-
Methodology
Online
-
Class hours
2h
-
Duration
Flexible
-
Start date
Different dates available
This course will help raise awareness of human performance limitations in aviation ground operations. Human factors training can form part of the employee initial training or continued development, and contribute to a positive safety culture. It is aimed at front line staff to provide an appreciation of human factors and practical advice on how to prevent human performance failure. Our course content is aligned to the requirements of the IATA AHM Chapter 11.
Facilities
Location
Start date
Start date
About this course
By the end of this course participants will be able to:
Understand the concept of human factors.
Recognise the importance of health and wellbeing at work.
Identify the effects of human failure in the workplace.
Use countermeasures to prevent performance failures.
Topics
Motivation and Attitude
Human Behaviour
Ergonomics and Musculoskeletal Disorders (MSD)
Effects of Psychoactive Substances
Situational Awareness
The Dirty Dozen
This course is designed for all employees who work in airport operations. For example:
Passenger Services Agent
Ramp Agent / Ground Handling Agents
Aircraft Dispatcher
Re-fuelling agent
Cleaning staff
Catering staff
Supervisors and Managers
Recurrent training should be completed within 36 months.
In the event of long term absence, employees may be required to complete this course at more regular intervals.
This course includes an instantly downloadable PDF certificate upon successful completion as well as a digital badge.
If you prefer a printed certificate, a hard-copy printed on quality A4 170gsm paper is available
PDF Certificate included
Valid for 36 months
Self-study online course
Include your own procedures
Bulk discounts available
Reviews
Subjects
- Raise awareness
- Human Factor Training
- Training
- Develop
- Contribute
- Safety
- Provide
- Prevent
Teachers and trainers (1)
Course programme
Human Factors in Airport Ground Operations (GEN03)