IBM Case Manager 5.2 - Integrating Case Analytic tools

Understand Case Analyzer services and the data provided to support reporting and monitoring.
Acquire the knowledge and skills to expose custom case properties to the Case Analyzer store and create custom dashboards to monitor case activity.

This intermediate course is for:


A Business Analyst responsible for scoping the high-level solution and planning reports.
A Solution Architect responsible for developing the overall design, and assisting the Business Analyst with complex case and data modeling.
A System Administrator responsible for configuring Case Analyzer and property auditing.
An Application Developer responsible for designing solution reports.

You should have completed:


IBM Case Manager 5.2 Introduction to Case Manager (F2150) (F2159)
Unit 1: IBM Case Manager 5.2: Build a Case Manager Solution (F2120) (F2129)