IBM Sterling Order Management (V9.5) Configuring Item and Pricing

The following topics will be covered during this course:

• Course Overview
• Unit 1: Introduction to IBM Sterling Business Center
  • Lesson 1.1: Introduction to Item and Pricing Concepts
  • Lesson 1.2: Introduction to IBM Sterling Business Center
  • Exercise 1.2.1: Navigate the Sterling Business Center
• Unit 2: Item Administration
  • Lesson 2.1: Catalog Management
  • Exercise 2.1.1: Create a Catalog and a Category
  • Lesson 2.2: Item Administration
  • Exercise 2.2.1: Create an Item
  • Exercise 2.2.2: Create a Classification
  • Lesson 2.3: Manage Attributes
  • Exercise 2.3.1: Assign Attribute Values to an Item
  • Lesson 2.4: Services and Fulfillment Configuration
  • Exercise 2.4.1: Create a Service Delivery Item
  • Lesson 2.5: Customer Definitions
  • Exercise 2.5.1: Create a customer
  • Exercise 2.5.2: Create a Customer Membership Level
• Unit 3: Pricing Administration
  • Lesson 3.1: Price Lists
  • Exercise 3.1.1: Create a Price List
  • Lesson 3.2: Pricing Rules
  • Exercise 3.2.1: Create a Pricing Rule
  • Lesson 3.3: Coupons
  • Exercise 3.3.1: Create a Coupon
  • Lesson 3.4: Price Types
  • Exercise 3.4.1: Create a Price Type
• Unit 4: System Configurations
  • Lesson 4.1: System Customizations
  • Exercise 4.1.1: Perform Master Data Upload
  • Exercise 4.1.1: Add an Extensible Attribute
  • Lesson 4.2: System Tasks
• Course Wrap Up