ILM Level 3 - Part 7 : Solving Problems & Decision Making Pt2

ILM Level 3 - Part 7 : Solving Problems & Decision Making Pt2

Course Summary

Summary:

PROBLEM SOLVING - Solving problems and making decisions

(2 days - 2 ILM Notional Credits)

Unit aim(s)

To develop knowledge and understanding of solving problems and making decisions as required by a practising or potential first line manager

By the end of this session you will:

► Know how to describe a problem, its nature, scope and impact

► Know how to gather and interpret information to solve a problem

► Know how to solve a problem

► Know how to plan the implementation and communication of decisions

► Simple ways to recognise, investigate and analyse problems

► Objective setting in relation to problem solving

► Brainstorming and creative thinking techniques

► How to evaluate options

► Decision making techniques

► Effective presentation of a case - i.e., providing facts and evidence, not just opinion

Duration: 1day

Group: Management

Prerequisites

None

Suggested Next Steps

Remaining ILM modules as required to make up the Level 3 Introductory Certificate in First Line Management

Scheduled Dates and Fees

Start Dates Fee Notes

Friday 06 March 2009 £895 (ex VAT) This module is seven of a seven module course. The fee is for the full seven modules

Monday 13 July 2009 £895 (ex VAT) This module is seven of a seven module course. The fee is for the full seven modules

Thursday 03 December 2009 £895 (ex VAT) This module is seven of a seven module course. The fee is for the full seven modules