ILM Level 5 Award In Management

This programme is designed for those wanting to develop their formal learning in their role of manager and as such develops their skills as middle manager with particular emphasis on their ability to develop highly performing teams.

Delegates will be supplied with handbooks and have access to the Management extra resources in addition to being directed towards the Harvard Management resources on the ILM website

Day

Unit No

Unit Title

Indicative Learning

1

Induction

Introduction to the programme, hours, structure and topics

Study guides distributed; links to resources on ILM website

Introduction to Harvard Business Management

Introduction to the ILM and the benefits of student membership

Introduction to the assessment strategy, assessment criteria and tutorial support

Action planning and coping with studying and working full time

Information on equal opportunities, H&S, appeals procedures, authenticity and plagiarism

Roles and responsibilities

Links to NVQ 4

1

M4.01

Understand the management role

Understand the organisation’s purpose, stakeholders, structure, functional and managerial roles

Describe specific responsibilities of middle managers

2

M4.01

Understand the management role

Describe the specific responsibilities of middle managers

Introduce communication

3

M4.01

Understand the management role

Understand how communication & interpersonal relationships affect managerial performance

Evaluate personal development opportunities

Tutorial

4

M5.02

Managing improvement

Evaluate the effectiveness of the organisation and of self in managing and improving quality

5

M5.02

Managing improvement

Plan activities to meet or exceed customer expectations

6

M5.28

Leading Teams

Evaluate the effectiveness of the organisation and of self in managing individuals to achieve organisational goals and objectives

7

M5.28

Leading Teams

Develop and lead team

Characteristics of teams and groups

Stages in team development

Teams in different contexts

Factors influencing behaviour, motivation

Techniques to evaluate teams’ performance

Management and leadership styles