Other Communication Skills inhouse

...you know it doesn’t feel good not to do your best, to not know what you need to accomplish, and to not know if you’re doing things in the right way...

...customer service is by building relationships with our customers. In this course you will learn what creates great rapport with others, as well as determine...

...don’t want or are unsure about, well, that’s when resistance kicks in. We’ve all experienced resistance to change, it’s a natural reaction everyone has from time to time...

...we gravitate towards it, using the opportunity to think about the possibilities and dreaming of what could be. Now think about it, what if you could...

...Integrity makes a difference. As a manager, it is your responsibility to lead your team by not only acting with integrity yourself, but to also set expectations... Learn about: Team Training...

...By not listening, employees may wonder if you value their thoughts and opinions, and could question the value and contribution they bring to the...

...to engage in their work and stay with the organization. Only when employees are truly engaged and want to stay in their jobs will great individual results...

...We want to know we are valued for who we are and what we do. When we think our contribution and effort doesn’t matter, our motivation and desire to work hard suffers... Learn about: Team Training...

...Also, as readers, we live in a very busy culture. From morning until night there is tremendous competition for our time. First, we are bombarded by numerous emails...

...does not find out about critical information or what needs to get done. A good opening paragraph is essential to your success as a business writer...

...Just as with opening paragraphs, poorly written middle and closing paragraphs greatly diminish the effectiveness of your communication and may lead to inaction from your readers...

...People get a sense of the type of person we are and what we believe by our interactions and how we treat others. In other words, our values help shape...

...we don’t know what we need to do more of, or differently, to be a strong contributor to the team and organization. Although part of your boss’s job is...

...Each of us must have a clear picture of our company’s vision. When we do, we have an increase in excitement and commitment. When we see a connection between...

...and believe we are a valued contributor to the organization. In addition, since we’re not relying on others to tell us how to get our work done... Learn about: Problem Solving...

...They do this because they want to build a case before drawing conclusions. We believe we need to help the reader understand certain points before he...

...When you do this, your readers will enjoy your document, understand the key points, and most importantly, they’ll know what to do. Making a conscious effort...

...ensures individuals have the information they need, it ensures they can understand the information given, and provides clear direction for the actions they must... Learn about: Team Training...

...how they’re doing, as well as what they need to do in the future. People like doing well and they want to be high performers—coaching and feedback can help get them there...

...as well as find out what you can do differently to support each person, you’ll definitely learn a few things. In addition, your employees will be impressed... Learn about: Team Training...