Personal Development inhouse

...This 2 day programme is designed to give sales people the additional information and skills they require to be successful in this environment. Description...

...Giving Great Feedback. That is why this course can be taught as an individual module or as part of a bundle. Working with your employees to establish performance...

...Recognize why it's important to own the call. Deal with difficult calls. Use the telephone to project a positive company image. Understand how to use voice... Learn about: Assertive Behaviour, Corporate Communications, Assertiveness Training...

...To enhance your working relationships. by improving your interpersonal skills. To create an action plan for the future. Suitable for: This half day workshop is for women...

...place on an individual basis with a generic induction to NVQs. Description This course provides support, assistance and assessment for building a portfolio...

...an individual module or as part of a bundle. Ask for more information through Emagister's website! Career moves happen through people. Sometimes you... Learn about: Network Training...

...This training programme is typically delivered in English. Translators can be provided at an additional cost. In order to ensure that there is a good balance of theory... Learn about: Call Centre, Decision Making, Communication Skills...

...If yes, this course is made for you! The Master Practitioner in Emotional Intelligence certification programme explores the application of emotional intelligence... Learn about: Team Leader, Social Skills, Decision Making...

...have many tasks demanding their attention and who need to juggle conflicting priorities. You may well feel that you are constantly firefighting...

...This individual module belongs to the following bundle: You and Your Boss. That is why this course can be taught as an individual module or as part of a bundle... Learn about: Team Training...

...To learn how to explain complex ideas in a way that helps understanding. To use persuasion skills to help shape. others' opinions. Suitable...

...needing to improve their personal presence and presence of mind. This course is aimed at anyone needing to improve their personal presence and presence of...

...conflict resolution techniques. They will understand the nature of anger and aggression and how to diffuse them. They will learn skills that will increase... Learn about: Interpersonal Skills, Communication Training, Communication Skills...

...project teams and teams working in an Agile manner in general. We look at the leadership behaviours and traits required to be effective and efficient in an Agile environment... Learn about: Team Training...

...Those with collections experience can become too ‘hard nosed’, sounding abrupt, rude and inflexible. This programme places particular emphasis on the needs... Learn about: Effective Communication, Listening Skills, Persuasion Skills...

...Suitable for: Those in managment positions or wishing to improve personal skills in a business context. Those in managment positions or wishing to improve...

...that will keep people listening. To relax and revitalise your voice. Suitable for: The power of our voice to influence other people is hugely underestimated...

...Developing and Coaching Employees. That is why this course can be taught as an individual module or as part of a bundle. As a manager, you play a critical...

...in delivering feedback Describe six characteristics of effective feedback Teach how to provide feedback in real situations This course is for delegates...

...practical tips that will be invaluable for anyone whose role involves meeting other people. You will get lots of opportunity to practise the techniques during the evening...