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Barnard Inhouse
- Course
- Inhouse
- 1 Day
...® Understand the importance of effective communication. ® Identify how to deal with under performance and difficult situations in a positive way...
- Course
- Inhouse
- 1 Day
...from MBTI and VARK to the challenges faced by the team ® Agreeing actions ® Closing input: how MBTI can help you in your life outside work! Outcomes The...
- Course
- Inhouse
- 1 Day
...hand in hand o Understanding the psychology of selling o What makes people buy / Not buy ® Planning & Preparation o The importance of maintaining a positive...
- Course
- Inhouse
- 1 Day
...or telephone negotiations as part of their working role. Overview This 1 day course will help delegates to employ practical skills to conduct win-win negotiations...
- Course
- Inhouse
- 1 Day
...customers o Building rapport and trust o Overcoming psychological barriers and fears to improve confidence o Communicating over the telephone o Customer...
- Course
- Inhouse
- 1 Day
...Outcomes Each delegate will receive individual feedback, and will be asked to complete a personal action plan to identify key changes to implement and skills to practice...
- Course
- Inhouse
- 1 Day
...Key principles Barriers Call Analysis ® Advanced Communication Skills Listening & questioning Vocal techniques & body language Providing & conveying accurate...
- Course
- Inhouse
- 1 Day
...the content can be tailored to meet your specific requirements and address any issues you may have.) ® Appraisal systems The purpose of appraisals Types...
- Course
- Inhouse
...business leaders and executives within any industry and at any stage of their career This program is designed for managers, business leaders and executives...
- Course
- Inhouse
- 1 Day
...skills ® Networking in and out of the workplace Outcomes Each delegate will receive individual feedback and will be asked to complete a personal action...
- Course
- Inhouse
- 2 Days
...Communication – active listening, questioning techniques and body language Managing pressure and stress Assertiveness Effective time management Managing...
- Course
- Inhouse
- 1 Day
...planning ® Setting achievable targets ® Prioritising tasks ® Breaking down large tasks into manageable chunks ® Solutions to indecision / procrastination...
- Course
- Inhouse
- 1 Day
...®Manage others through changes in your workplace. ®Build and maintain good working relationships. ®Gain increased confidence and motivation...
- Course
- Inhouse
- 1 Day
...and facilitator and will be asked to complete and review a personal action plan after each module to identify key changes to implement and skills to practice...
- Course
- Inhouse
- 1 Day
...from home time management tools ® Benefits and disadvantages of home working ® Home working key themes ® Health and safety compliance ® Data protection...
- Course
- Inhouse
- 2 Days
...Define the qualities of an effective team and consider how your team matches up. Understand the dynamics of team management from both an internal and external perspective...
- Course
- Inhouse
- 1 Day
...and suppliers ® Applying strategies and techniques to real life situations Outcomes Each delegate will receive individual feedback, and will be asked...
- Course
- Inhouse
- 1 Day
...difficult participants / situations ® Recognition and control of behaviours ® Managing the unexpected ® Gaining commitment ® Giving out proposed actions...
- Course
- Inhouse
- 1 Day
...your specific requirements and address any specific issues you may have.) ® What is Management? Roles & responsibilities Producing results ® Understanding...
- Course
- Inhouse
- 1 Day
...Target Group This workshop is designed for managers, team leaders, supervisors and any member of staff who wish to develop excellent morale and high quality...