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Barnard Inhouse
- Course
- Inhouse
- 1 Day
...® Understand the importance of effective people and performance management. ® Identify the key skills required to enhance team effectiveness...
- Course
- Inhouse
- 1 Day
...tool as a way of acquiring a different perspective on relationships both within the team and outside. Team leaders, supervisors and managers who are focussed on improvements...
- Course
- Inhouse
- 1 Day
...in their role and make more sales! Target Group This course is aimed at any level of personnel whose role involves selling, and are either new to the...
- Course
- Inhouse
- 1 Day
...® Utilise the necessary 'tools' to gain the desired outcome. Suitable for: This course is aimed at any personnel who are required to perform either face...
- Course
- Inhouse
- 1 Day
...terms that show the customer how you can help their business. A booklet with notes and tips from the seminar will be distributed. Target Group Those...
- Course
- Inhouse
- 1 Day
...Below is an overview of the topics that are covered. (Please note that if this course is delivered on an in-house basis, the content can be tailored...
- Course
- Inhouse
- 1 Day
...Key principles Barriers Call Analysis ® Advanced Communication Skills Listening & questioning Vocal techniques & body language Providing & conveying accurate...
- Course
- Inhouse
- 1 Day
...® Monitoring and reviewing Information gathering Conducting reviews Outcomes Each delegate will receive individual feedback and will be asked to complete...
- Course
- Inhouse
...We can tailor the program to address any area of personal or business development. Here is an idea of possible areas or topics we could cover for you…...
- Course
- Inhouse
- 1 Day
...skills ® Networking in and out of the workplace Outcomes Each delegate will receive individual feedback and will be asked to complete a personal action...
- Course
- Inhouse
- 2 Days
...and teams to achieve results Course Content Below is an overview of the topics that are covered. (Please note that if this course is delivered on an in-house basis...
- Course
- Inhouse
- 1 Day
...(Please note that if this course is delivered on an in-house basis, the content can be tailored to meet your specific requirements and address any issues you may...
- Course
- Inhouse
- 1 Day
...plan to identify key changes to implement and skills to practice...
- Course
- Inhouse
- 1 Day
...Taking breaks ® Keeping your manager informed Outcomes Each delegate will receive detailed developmental feedback on their performance from both colleagues...
- Course
- Inhouse
- 1 Day
...or plans to grant grant requests from staff to work from home. Overview Managing home-working staff requires a different approach to communication...
- Course
- Inhouse
- 2 Days
...Develop techniques of positive and assertive communication. Develop and practice listening and feedback skills. Examine and practice the processes of group...
- Course
- Inhouse
- 1 Day
...® Conflict strategies ® Identifying a preference for coping with conflict ® Conflict resolution ® Managing conflict both internally and also with customers...
- Course
- Inhouse
- 1 Day
...with external suppliers or clients. Target Group This course is designed for people at any level who are called upon to organise and run meetings and...
- Course
- Inhouse
- 1 Day
...change The effect of different leadership styles on the change process ® Delegation The benefits and drawbacks of delegating Best practices in delegation...
- Course
- Inhouse
- 1 Day
...Overview Everyone faces frustrations in their life, both at home and at work, but the key to being successful in life and at work is handling your frustrations...