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Verbal Skills Inhouse
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Dancing lion have worked with me over several years providing telephone debt recovery techniques and accreditation to a debt team that collects £190M annually. Thier assistance and work programmes have enabled me to ensure the team is focused on delivering a high quality service in an area of difficulty - collecting money.
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The Credit Services Associations expectations of our industry leading training practitioners is to deliver the best service at all times. Dancing lion training & consultancy exceeded our expectations. I would not hesitate to hire dancing lion’s services in the future and have them work on behalf of the Credit Services Association. In addition I would recommend their credentials to any of our clients and associates.
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The trainer from dancing lion was a highly self motivated individual with excellent communication skills. The telephone arrears collection training they delivered was imaginative and fun for the staff. I would recommend dancing lion to any prospective client.
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- Course
- Inhouse
- Different dates available
- 2 Days
...work to agreed practices and methods ❖greater consistency across the team in collections activity ❖higher collection rates and reduced ‘bad’ debt. This... Learn about: Verbal Skills, Effective Communication, Listening Skills...
...work to agreed practices and methods ❖greater consistency across the team in collections activity ❖higher collection rates and reduced ‘bad’ debt. This... Learn about: Verbal Skills, Effective Communication, Listening Skills...
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Dancing lion have worked with me over several years providing telephone debt recovery techniques and accreditation to a debt team that collects £190M annually. Thier assistance and work programmes have enabled me to ensure the team is focused on delivering a high quality service in an area of difficulty - collecting money.
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The Credit Services Associations expectations of our industry leading training practitioners is to deliver the best service at all times. Dancing lion training & consultancy exceeded our expectations. I would not hesitate to hire dancing lion’s services in the future and have them work on behalf of the Credit Services Association. In addition I would recommend their credentials to any of our clients and associates.
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The trainer from dancing lion was a highly self motivated individual with excellent communication skills. The telephone arrears collection training they delivered was imaginative and fun for the staff. I would recommend dancing lion to any prospective client.
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- Course
- Inhouse
- Different dates available
...also consider the mechanics of effective communication within the team and with patients specifically focusing upon: Planning communications Mechanics... Learn about: Mental Capacity Act, Verbal Skills, Verbal Communication...
- Course
- Inhouse
- Different dates available
- 2 Days
...delegates will be assisted to develop both. This training programme is typically delivered in English. Translators can be provided at an additional... Learn about: Time management, Problem Solving, Team Training...
- Course
- Inhouse
- Different dates available
- 2 Days
...1. Awareness Raising awareness of personal impact and offering options to strengthen and enhance personal style and communication effectiveness... Learn about: Media Relations, Interview Skills, Public Speaking...
Similar training in other typologies
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Thank you guys all at this academy for your service and support.
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- Course
- Londonand30 other venues
- Stratford, Wood Green, Croydon, Harrow, Mitcham, Barking, Greenwich, North Acton, Elephant & Castle, Oxford, Southampton ...
- Intermediate
- Different dates available
...method Understand the legal and good practice requirements in relation to assessment Be able to plan the assessment of occupational competence Understand... Learn about: Assessment decisions, Assessment method, Verbal Skills...
...method Understand the legal and good practice requirements in relation to assessment Be able to plan the assessment of occupational competence Understand... Learn about: Assessment decisions, Assessment method, Verbal Skills...
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Thank you guys all at this academy for your service and support.
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- Course
- Distance Learning
- Advanced
- Different dates available
...analytical prowess, and decision-making capabilities essential for thriving in today's competitive business landscape. The Professional Business Development... Learn about: Difficult People, Report Writing, Self assessment...
- Course
- Liverpool
- Intermediate
- Different dates available
...Dont leave it too late to complete you cpc training DRIVERS HOURS AND DIGITAL TACHOGRAPH Our Driving Hours and Digital Tachograph Regulations Driver... Learn about: Verbal Skills...
- Course
- Distance Learning
- Beginner
- Different dates available
...the end of each study unit and sent to your tutor at the college. Helpful comments accompany each corrected assignment as they are promptly returned... Learn about: French Practicing, French Speaking, French Adjectives...
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The helpline attendees were extremely helpful and supportive. I like the online course material and the assessments were so helpful. Highly recommended.
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I have completed my 3 levels E&T and my tutor Tony was amazing and so responsive.
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I have done my level 3 E&T course and Tony was as usual superb. He has always encouraged me and has been so supportive at every step.
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- BTEC
- Online
- Different dates available
...of the above then get qualified to be an assessor online with ELN! For teachers, assessors and Internal Quality Assurers progressing in their careers Course process... Learn about: Delegating Skills, Social Skills, Verbal Skills...
...of the above then get qualified to be an assessor online with ELN! For teachers, assessors and Internal Quality Assurers progressing in their careers Course process... Learn about: Delegating Skills, Social Skills, Verbal Skills...
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The helpline attendees were extremely helpful and supportive. I like the online course material and the assessments were so helpful. Highly recommended.
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I have completed my 3 levels E&T and my tutor Tony was amazing and so responsive.
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I have done my level 3 E&T course and Tony was as usual superb. He has always encouraged me and has been so supportive at every step.
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The online course was very helpful and gave me extra accreditation towards my job role
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- Short course
- Online
- Beginner
- Different dates available
...Have you ever worked in the communication industry? If you want to update your knowledge, this course will help you to do so and if you want to get started in this field... Learn about: Effective Communication, Social Skills, Interpersonal Communication...
...Have you ever worked in the communication industry? If you want to update your knowledge, this course will help you to do so and if you want to get started in this field... Learn about: Effective Communication, Social Skills, Interpersonal Communication...
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The online course was very helpful and gave me extra accreditation towards my job role
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I attended the Presentation Skills course offered by Stand & Deliver. I have received excellent feedback regarding Ruth. She really was a star on the day and I have been informed she delivered a very informative course and was flexible in her approach. I would highly recommend her as a trainer and also Stand & Deliver. Thanks!
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Just to tell you that myself and Nick discovered yesterdays presentation skills course extremely accommodating and we truly felt delighted in it. The way Anthony gave us singular input and tips was truly incredible and I exited feeling like I picked up a considerable measure from the day. The asset book we were given has as of now proved to be useful.
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Really enjoyed the course and would recommend to others. Thank you so much for being so accommodating to our topics. The most influential training I have had.
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- Course
- Manchesterandanother venue.
- Kendal
- February
- 1 Day
...Establishing and maintaining rapport with their audience - Use of body language: posture, gestures, movement and eye-contact - Use of voice... Learn about: Verbal Skills, Executive Presentation, Assertion Training...
...Establishing and maintaining rapport with their audience - Use of body language: posture, gestures, movement and eye-contact - Use of voice... Learn about: Verbal Skills, Executive Presentation, Assertion Training...
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I attended the Presentation Skills course offered by Stand & Deliver. I have received excellent feedback regarding Ruth. She really was a star on the day and I have been informed she delivered a very informative course and was flexible in her approach. I would highly recommend her as a trainer and also Stand & Deliver. Thanks!
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Just to tell you that myself and Nick discovered yesterdays presentation skills course extremely accommodating and we truly felt delighted in it. The way Anthony gave us singular input and tips was truly incredible and I exited feeling like I picked up a considerable measure from the day. The asset book we were given has as of now proved to be useful.
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Really enjoyed the course and would recommend to others. Thank you so much for being so accommodating to our topics. The most influential training I have had.
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UEA has a great curriculum with many class professors. Many departments are the best in the country, particularly Creative Writing and American Studies. Amazing facilities as well, very social and exciting place to study. The best!
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The courses are truly interesting, teachers actually want to know everything about you! go out, join a society, go to social, use all that UEA has to offer (library, carrer center etc) UEA and Norwich is great both from an academinc and life style point of view
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- Master
- Norwich
...in detail before being returned to its author. The tutor may also circulate texts for discussion. In addition to the weekly workshop, the MA includes... Learn about: Verbal Skills, Creative Writing...
...in detail before being returned to its author. The tutor may also circulate texts for discussion. In addition to the weekly workshop, the MA includes... Learn about: Verbal Skills, Creative Writing...
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UEA has a great curriculum with many class professors. Many departments are the best in the country, particularly Creative Writing and American Studies. Amazing facilities as well, very social and exciting place to study. The best!
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The courses are truly interesting, teachers actually want to know everything about you! go out, join a society, go to social, use all that UEA has to offer (library, carrer center etc) UEA and Norwich is great both from an academinc and life style point of view
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Hi Darren,This is only a little email to state a big thank you. What a week. I leave London today with my bag of stuff....AND a cerebrum (full to blasting point) with considerably MORE stuff. Excuse me in the event that I humiliate in any capacity, however I feel I should state how impressed I was by the polished methodology of the entire experience from Dr Voice to Auto cue.
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Hello there Darren. Can not thank both you and Sean enough during the current week. Totally adored each moment of it. Learnt so much and could not be more appreciative. Can hardly wait for the showreel and a huge thanks for giving me genuine certainty I could go out and do this. At whatever point you require a presenter, It would be great to work with you anyplace on the planet. A big thank you.
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- Course
- London
- December
- 4 Days
...& Location Presenting Script Writing Talk Back, Earpiece Training Live & Interactive Presenter Tuition Certificate of Training Full Career Guidance &... Learn about: Body Language, Television Journalism, Verbal Skills...
...& Location Presenting Script Writing Talk Back, Earpiece Training Live & Interactive Presenter Tuition Certificate of Training Full Career Guidance &... Learn about: Body Language, Television Journalism, Verbal Skills...
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Hi Darren,This is only a little email to state a big thank you. What a week. I leave London today with my bag of stuff....AND a cerebrum (full to blasting point) with considerably MORE stuff. Excuse me in the event that I humiliate in any capacity, however I feel I should state how impressed I was by the polished methodology of the entire experience from Dr Voice to Auto cue.
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Hello there Darren. Can not thank both you and Sean enough during the current week. Totally adored each moment of it. Learnt so much and could not be more appreciative. Can hardly wait for the showreel and a huge thanks for giving me genuine certainty I could go out and do this. At whatever point you require a presenter, It would be great to work with you anyplace on the planet. A big thank you.
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- Course
- Online
- Intermediate
- Different dates available
...with practice you can feel more confident about your own communication. In business communication, the language is concrete, the point of view is clear... Learn about: Listening Skills, Verbal Communication, Business Communication...
- Course
- Online
- January
...Asking the Right Questions In this session, participants will learn about open and closed questions, as well as probing techniques. Saying No Delivering... Learn about: Sales Training, Communication Skills, Customer Service...
- Course
- Online
- Intermediate
- Different dates available
...Identify negotiation strategies that will make you a stronger seller. Create a script to maximise your efficiency on the phone. Learn what to say and... Learn about: Telephone Training, Sales Training, Verbal Communication...
- Course
- Online
- Different dates available
...is the reason for your presentation. This week, you will be introduced to a range of techniques to get to know as much about your audience before you stand... Learn about: Improve Communication, Verbal Skills, Body Language...
- Short course
- Online
- 2 Days
...argumentation techniques used in the business industry. With this programme, you will refine your rhetorical skills in dealing with situations of argumentation... Learn about: Verbal Communication, Emotional Intelligence, Verbal Skills...
- Course
- Online
- Different dates available
...The appraisal sits at the heart of any approach to performance management. The process of viewing the previous year’s performance and of agreeing expectations... Learn about: Body Language, Communication Skills, Performance Management...
- Course
- Distance Learning
- Intermediate
- Different dates available
...career within the varying fields. Modules Module 1: Introduction What counselling is and isn’t Why counselling might be needed Module 2: Counselling theory... Learn about: Body Language, Managing Diversity, Self awareness...