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Inhouse Anger Management Inhouse
- Short course
- Inhouse in Avon
- Intermediate
- Different dates available
...5.00pm Course Content Welcome and introductions A chance to break the ice (Magic Squares Exercise to demonstrate team working), discuss the process and clarify expectations... Learn about: Customer Care, Anger Management, Client satisfaction evaluation...
- Course
- Inhouse
- Beginner
- 1 Day
...and organizational level What Topics are Covered? What is workplace violence? The behavior wheel and anger process Communication, problem solving... Learn about: Problem Solving, Behavior Types, Anger Progress...
- Short course
- Inhouse in Avon
- Intermediate
- Different dates available
...the training.Exceptional Customer Service Introduction In today’s increasingly competitive markets, delivering exceptional customer service... Learn about: Client Management, Customer Care, Listening Skills...