Course

Online

Price on request

Description

  • Type

    Course

  • Methodology

    Online

You will master the interpersonal skills needed to exude confidence and charisma, necessary traits in today’s competitive workplace environment.

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Course programme

  • Understand the difference between hearing and listening
  • Know some ways to improve the verbal skills of asking questions and communicating with power.
  • Understand what is ‘non-verbal communication’ and how it can enhance interpersonal relationships.
  • Identify the skills needed in starting a conversation.
  • Identify ways of creating a powerful introduction, remembering names, and managing situations when you’ve forgotten someone’s name.
  • Understand how seeing the other side can improve skills in influencing other people.
  • Understand how the use of facts and emotions can help bring people to your side.
  • Identify ways of sharing one’s opinions constructively.
  • Learn tips in preparing for a negotiation, opening a negotiation, bargaining, and closing a negotiation.
  • Learn tips in making an impact through powerful first impressions.
  • Additional information

    You will learn how to make in impact in what you say and do, as well as learning how to handle potentially awkward situations, such as forgetting someone’s name.

    INTERPERSONAL SKILLS

    Price on request