Interview Skills

Interview Skills

• Code:
  TBS-B4561
• Venue:
  Weldon house, Corby Gate Business Park, Corby
• Day/Time:
  Mon 9.30am - 1pm
• Duration:
  1/2 day
• Start At:
  Monday 29 March 2010
• Interview:
  No
• Full Fee:
  £102
• Concession Fee:
  -

Interview Skills
Content Interviewing is a skill that is used daily by managers and when used properly can help achieve business objectives. Interviewing skills can be applied not just for recruitment and selection but also in managing disciplinary and grievance issues, performance reviews, exit interviews and counselling. This workshop provides and overview of the different types of interview and provides techniques to ensure that they are handled well, therefore, improving employment relationships. The workshop is highly participative and gives plenty of opportunity to practice skills. Who should attend: Anyone who has staff management responsibility or who performs interviews. Learning Objectives: · To explain and discuss the main steps in the interviewing process · To highlight the approaches to different types of interviews · To provide opportunities to practice your interview techniques · To provide you with tools to maximise the effectiveness of the interview · To learn techniques in order to gather accurate information and make decisions Benefits: · Selecting the most appropriate staff for the business · Identifying and dealing with problems early · Developing good employee relations Course Contents: · Understanding the legal framework · Understanding the different types of interview (performance review, recruitment, disciplinary and grievance) · Structuring the interview · Applying appropriate questioning techniques to gather information · Developing listening skills · Practising skills learnt Assessment Certificate of attendance