Interview Technique

Failure to conduct investigative interviews properly can lead to disaster, for the organisation, the investigator, witnesses and often the subject of the inquiry. It does not matter whether you are a professional or a manager who find themselves temporarily delegated with the role, you will be required to act legally, ethically, fairly and without bias.

Due to lack of understanding, good sound evidence can be rendered inadmissible or unreliable. In court or a tribunal the persons involved can find their own credibility destroyed in what can sometimes be a humiliating experience.

What skills will you gain?

The ability to:

• Understand the dynamics of an interview and identify good and bad practice
• Understand legislative, procedural and ethical requirements
• Identify facts, inferences and opinions and how to use them
• Recognise good and bad questions and predictable dialogue
• Plan and deliver a structured interview
• Use techniques for recording the interview accurately
• Present evidence