Interviewing Skills

Middlesex University

Short course

In London

Price on request

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Description

  • Type

    Short course

  • Level

    Intermediate

  • Location

    London

  • Duration

    1 Day

  • Start date

    October

This practical course will give you up to date techniques so you can be entirely confident of your performance. You'll learn key legal considerations, pick up essential tips to help you handle real life situations and develop first class interviewing skills.

Facilities

Location

Start date

London
See map
The Burroughs, NW4 4BT

Start date

OctoberEnrolment now open

About this course


By the end of the session, you'll be able to:
Conduct interviews effectively, lawfully and ethically
Record relevant information and outcomes
Provide feedback appropriately during and following an interview to interviewee and other authorised people.

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Reviews

This centre's achievements

2018
2017

All courses are up to date

The average rating is higher than 3.7

More than 50 reviews in the last 12 months

This centre has featured on Emagister for 14 years

Subjects

  • IT
  • Skills and Training
  • Interviews
  • Interviewing Skills
  • Ethical Considerations
  • Legal
  • Non verbal communication
  • Formal
  • Informal
  • Listening techniques
  • Questioning
  • Interview outcomes

Course programme

This intensive one day course covers the key skills and knowledge for successful interviews:
  • Interview types – formal and informal, including selection, exit, grievance, disciplinary, counselling, appraisal, supervision and information gathering/investigation
  • Appropriate climate for conduct of an interview
  • Structure and format of interviews according to purpose
  • Legal and ethical considerations in relation to interviewing
  • Questioning and listening techniques
  • Impact of non verbal communication
  • Ways to analyse and interpret information gained (facts, evidence, opinion, meaning)
  • Recording information (eg for subsequent challenges) and interview outcomes
  • Importance of feeding back during and after interviews to interviewee and authorised people, and methods of doing so.
This course is part of the Institute for Work Based Learning (IWBL) Management Series. Other workshops include:
  • Managing and Delivering Training
  • Personal Development and Effectiveness
  • Professional Presentation Skills
  • Recruitment and Selection
  • Sales and Negotiation Skills
  • Completion of four of the workshops in this series and a Work Based
  • Learning Report leads to a Middlesex University Certificate in Personal and Professional Development NQF Level 4.

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