Introduction to Hostility and Aggression

Short course

Inhouse

Price on request

Description

  • Type

    Short course

  • Level

    Beginner

  • Methodology

    Inhouse

  • Duration

    1 Day

This course does not address physical techniques for control and restraint. Instead we explore the reasons for hostility and aggression. The emphasis is upon prevention, calming down difficult situations and management of hostility. Suitable for: All staff working in direct contact with service users, and their line managers Carers and relatives of service-users

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Course programme

This course does not address physical techniques for control and restraint. Instead we explore the reasons for hostility and aggression. The emphasis is upon prevention, calming down difficult situations and management of hostility.


Course Contents


  • Aggression is a normal human response
  • The three main types of hostility
  • Keeping safe
  • Calming things down
  • Working practices
Which organisations would benefit from this course?
  • Any organisation providing care service to mentally ill people:
  • Voluntary organisations
  • Housing associations
  • Community support staff
  • Care and support agencies



Who should attend?


  • All staff working in direct contact with service users, and their line managers
  • Carers and relatives of service-users
Course Duration: One day


Delivery methods: Presentation, group discussion, exercises


Trainer: Stuart Sorenson




Introduction to Hostility and Aggression

Price on request